SMS and MMS over SIP / SMPP
A fix was applied following delayed or failed messaging and service disruption. Recovery is being monitored. Messaging through email, the customer portal and API remained available during the reported incident.
Service information
37D Connect status
Network incidents, maintenance and service availability in one place.
Service recovery being monitored
Last checked: UTC.
This is a dated network-status snapshot. It does not update automatically. Account activation, payment and individual device registration are checked separately.
Active updates
Latest resolved event
Puerto Rico emergency-service notification
A disruption affecting the Puerto Rico emergency-service answering system was reported at 08:38 UTC and marked resolved at 10:53 UTC.
Platform services at last check
Network reports cover the service platform. They do not confirm that a feature is enabled in your account.
Customer PortalOperational
Inbound CallsOperational
MessagingOperational
Inbound MessagingOperational
REST APIOperational
Outbound MessagingOperational
Call ConferenceOperational
Call Conference ServiceOperational
Call Detail RecordsOperational
Messaging CenterOperational
Virtual FaxOperational
Payment PlatformOperational
Short Message Peer-to-Peer (SMPP)Operational
Reseller InterfaceOperational
Emergency Services (e911)Operational
Point of Presence: CanadaOperational
Point of Presence: InternationalOperational
International 1Operational
Houston 1, TXOperational
Houston 2, TXOperational
Having an issue? Report it to 37D support. Include the affected number, time and symptoms.
Incident & maintenance archive
Available network history reaches December 2021. Times are UTC. Records describe upstream events and may affect only particular locations or services.
ResolvedEmergency Services - PSAP Incident Notification
Started: 2026-10-06 08:38:13.777Z (UTC). Completed/resolved: 2026-10-06 10:53:41.573Z (UTC).
Affected services: Emergency Services (e911).
ResolvedCustomer Portal
Started: 2026-10-05 20:37:58.962Z (UTC). Completed/resolved: 2026-10-05 21:08:30.629Z (UTC).
Affected services: Customer Portal.
Monitoring[Identified] communications platform - SMS/MMS service to SIP - Inbound/Outbound SMS via SIP
Started: 2026-10-05 19:07:09.284Z (UTC). Awaiting a final resolution notice.
Affected services: Short Message Peer-to-Peer (SMPP), Outbound Messaging, Messaging Center, Inbound Messaging.
CompletedScheduled Maintenance: Toronto DIDs
Started: 2026-10-02 12:00:00.000Z (UTC). Completed/resolved: 2026-10-02 15:35:06.691Z (UTC).
Affected services: Inbound Calls.
ResolvedEmergency Services - PSAP Incident Notification
Started: 2026-09-29 08:26:35.193Z (UTC). Completed/resolved: 2026-09-29 11:39:34.929Z (UTC).
Affected services: Emergency Services (e911).
ResolvedIncoming and Outgoing Call Failures in Ontario/Quebec/Atlantic/Western Regions.
Started: 2026-09-28 20:09:33.800Z (UTC). Completed/resolved: 2026-09-29 14:22:42.418Z (UTC).
Affected services: Outbound Calls, Inbound Calls.
CompletedScheduled Maintenance - SMS Service
Started: 2026-09-28 20:00:00.000Z (UTC). Completed/resolved: 2026-09-28 21:00:00.000Z (UTC).
Affected services: Short Message Peer-to-Peer (SMPP), Outbound Messaging, Messaging Center, Inbound Messaging.
ResolvedOntario and Quebec Regions - Incoming Calls and Outgoing Calls Issues
Started: 2026-09-25 14:27:23.740Z (UTC). Completed/resolved: 2026-09-25 18:22:41.578Z (UTC).
Affected services: Outbound Calls, Inbound Calls.
ResolvedEmergency Services - PSAP Incident Notification
Started: 2026-09-24 04:15:57.269Z (UTC). Completed/resolved: 2026-09-24 12:05:26.596Z (UTC).
Affected services: Emergency Services (e911).
CompletedScheduled Maintenance - SMS Service
Started: 2026-09-23 22:00:00.000Z (UTC). Completed/resolved: 2026-09-23 23:00:00.000Z (UTC).
ResolvedCustomer Portal Connectivity
Started: 2026-09-21 15:53:20.860Z (UTC). Completed/resolved: 2026-09-21 18:14:29.391Z (UTC).
ResolvedAPI and Reseller performance.
Started: 2026-09-19 16:30:03.442Z (UTC). Completed/resolved: 2026-09-25 15:53:06.593Z (UTC).
CompletedScheduled Maintenance Toronto2, Toronto3 and Toronto4 POPs
Started: 2026-09-14 16:00:00.000Z (UTC). Completed/resolved: 2026-09-14 17:00:00.000Z (UTC).
ResolvedPOPs NY-2 and NY-3
Started: 2026-09-10 19:44:14.003Z (UTC). Completed/resolved: 2026-09-10 20:24:18.031Z (UTC).
CompletedScheduled Maintenance Washington, DC POPs
Started: 2026-09-10 16:00:00.000Z (UTC). Completed/resolved: 2026-09-10 17:00:00.000Z (UTC).
CompletedScheduled Maintenance Paris1.communications platform
Started: 2026-09-09 16:00:00.000Z (UTC). Completed/resolved: 2026-09-09 17:00:00.000Z (UTC).
CompletedEmergency Maintenance - API
Started: 2026-08-27 16:00:00.000Z (UTC). Completed/resolved: 2026-08-27 16:53:54.397Z (UTC).
Affected services: Messaging Center, REST API, Call Detail Records, Customer Portal.
CompletedScheduled Maintenance
Started: 2026-08-24 21:00:00.000Z (UTC). Completed/resolved: 2026-08-24 22:00:00.000Z (UTC).
Affected services: Toronto 02, ON, Chicago 3, IL, Chicago 2, IL, New York 6, NY, Montreal 07, QC, Atlanta 2, GA, Toronto 01, ON, Toronto 05, ON, Montreal 02, QC, Los Angeles 1, CA, Dallas 1, TX, Montreal 08, QC, New York 4, NY, Toronto 10, ON, Toronto 06, ON, Tampa 3, FL, New York 2, NY, Montreal 05, QC, Montreal 03, QC, Montreal 09, QC, Tampa 2, FL, Montreal 10, QC, Los Angeles 2, CA, Toronto 09, ON, Washington 2, DC, Toronto 08, ON, Toronto 03, ON, New York 1, NY, Atlanta 1, GA, New York 7, NY, Montreal 01, QC, Washington 1, DC, New York 3, NY, Dallas 2, TX, Tampa 4, FL, New York 8, NY, Los Angeles 3, CA, New York 5, NY, Tampa 1, FL, Atlanta 3, GA, Los Angeles 4, CA, Chicago 4, IL, Chicago 1, IL, Toronto 07, ON, Montreal 04, QC, Toronto 04, ON, Denver 2, CO, Montreal 06, QC.
ResolvedIncoming Calls for Sudbury, ON Numbers
Started: 2026-08-21 14:48:53.928Z (UTC). Completed/resolved: 2026-08-25 19:40:51.307Z (UTC).
Affected services: Inbound Calls.
CompletedEmergency Maintenance
Started: 2026-08-20 21:00:00.000Z (UTC). Completed/resolved: 2026-08-20 21:53:39.703Z (UTC).
Affected services: Vancouver 2, BC, Vancouver 1, BC, Sydney 1, AU, International 1, Houston 1, TX, Seattle 2, WA, Seattle 1, WA, Seattle 3, WA, Denver 1, CO, Paris 1, FR, Vancouver 3, BC, London 1, UK, San Jose 1, CA, Amsterdam 1, NL, Houston 2, TX, San Jose 2, CA, Denver 2, CO.
ResolvedSYDNEY-1 CDR
Started: 2026-08-18 00:49:47.444Z (UTC). Completed/resolved: 2026-08-20 16:23:03.619Z (UTC).
Affected services: Sydney 1, AU, Call Detail Records.
ResolvedNew York -2 and New York - 3 Network issues
Started: 2026-08-12 22:04:14.813Z (UTC). Completed/resolved: 2026-08-12 22:40:23.960Z (UTC).
ResolvedCustomer Portal
Started: 2026-08-12 21:07:05.667Z (UTC). Completed/resolved: 2026-08-12 22:40:37.711Z (UTC).
CompletedEmergency Maintenance - Wiki.communications platform
Started: 2026-08-07 06:30:00.000Z (UTC). Completed/resolved: 2026-08-07 06:53:16.978Z (UTC).
ResolvedEmergency Services - PSAP Incident Notification
Started: 2026-08-07 05:10:24.937Z (UTC). Completed/resolved: 2026-08-07 07:18:38.645Z (UTC).
ResolvedEmergency Services - PSAP Incident Notification
Started: 2026-08-06 06:02:25.918Z (UTC). Completed/resolved: 2026-08-06 16:00:57.636Z (UTC).
ResolvedSudbury, ON DID Numbers
Started: 2026-08-05 18:28:11.507Z (UTC). Completed/resolved: 2026-08-05 19:54:07.081Z (UTC).
ResolvedCustomer Portal Accessibility
Started: 2026-07-27 19:10:16.554Z (UTC). Completed/resolved: 2026-07-27 21:21:15.901Z (UTC).
Affected services: Customer Portal.
CompletedScheduled Maintenance Toronto and CA POPs
Started: 2026-07-23 04:30:00.000Z (UTC). Completed/resolved: 2026-07-23 06:30:00.000Z (UTC).
Affected services: Toronto 01, ON, Toronto 05, ON, Outbound Calls, Toronto 06, ON, Toronto 09, ON, Toronto 08, ON, Toronto 07, ON.
CompletedScheduled Maintenance Houston and Denver POPs
Started: 2026-07-20 07:45:00.000Z (UTC). Completed/resolved: 2026-07-20 15:08:26.203Z (UTC).
Affected services: Houston 1, TX, Denver 1, CO, Houston 2, TX, Denver 2, CO.
CompletedScheduled Maintenance - Tampa-1
Started: 2026-07-08 21:00:00.000Z (UTC). Completed/resolved: 2026-07-08 22:00:00.000Z (UTC).
Affected services: Tampa 1, FL.
ResolvedMontreal10 CDR issues
Started: 2026-07-07 20:10:03.057Z (UTC). Completed/resolved: 2026-07-07 20:21:54.683Z (UTC).
Affected services: Montreal 10, QC.
ResolvedMontreal Servers
Started: 2026-07-07 14:31:37.266Z (UTC). Completed/resolved: 2026-07-07 18:48:20.881Z (UTC).
ResolvedTampa1
Started: 2026-07-03 21:55:14.726Z (UTC). Completed/resolved: 2026-07-03 22:40:01.571Z (UTC).
CompletedScheduled Maintenance - Houston-01
Started: 2026-06-15 16:00:00.000Z (UTC). Completed/resolved: 2026-06-15 16:40:23.120Z (UTC).
Affected services: Houston 1, TX.
ResolvedTampa1 and Tampa2
Started: 2026-06-05 15:50:00.000Z (UTC). Completed/resolved: 2026-06-05 16:52:30.808Z (UTC).
Affected services: Tampa 2, FL, Tampa 1, FL.
ResolvedCall Detail Records - San Jose 1 & 2
Started: 2026-06-04 02:07:21.243Z (UTC). Completed/resolved: 2026-06-04 13:23:03.576Z (UTC).
Affected services: San Jose 1, CA, San Jose 2, CA, Call Detail Records.
CompletedScheduled Maintenance - Denver-02
Started: 2026-06-03 16:00:00.000Z (UTC). Completed/resolved: 2026-06-03 16:52:08.467Z (UTC).
Affected services: Denver 2, CO.
ResolvedCall Detail Records - San Jose 1 & 2
Started: 2026-05-27 16:07:28.810Z (UTC). Completed/resolved: 2026-05-27 18:06:50.240Z (UTC).
Affected services: Call Detail Records.
CompletedScheduled Maintenance
Started: 2026-05-20 22:30:00.000Z (UTC). Completed/resolved: 2026-05-21 00:24:06.911Z (UTC).
Affected services: Houston 1, TX, Houston 2, TX.
ResolvedToronto 3 Server
Started: 2026-05-12 17:48:56.265Z (UTC). Completed/resolved: 2026-05-12 18:47:57.131Z (UTC).
Affected services: Toronto 03, ON.
CompletedScheduled Maintenance Notice - ca.communications platform
Started: 2026-05-11 16:00:00.000Z (UTC). Completed/resolved: 2026-05-11 17:00:00.000Z (UTC).
Affected services: Outbound Calls, Inbound Calls.
ResolvedToll Free Vanity Search and Order
Started: 2026-04-24 18:33:29.327Z (UTC). Completed/resolved: 2026-04-25 04:28:56.283Z (UTC).
Affected services: Number Ordering, Number Searching.
CompletedScheduled Network Maintenance
Started: 2026-04-23 23:00:00.000Z (UTC). Completed/resolved: 2026-04-24 00:11:55.430Z (UTC).
Affected services: Toronto 02, ON, Toronto 01, ON, Vancouver 2, BC, Vancouver 1, BC, Toronto 10, ON, Toronto 06, ON, Tampa 3, FL, Toronto 07, ON, Toronto 09, ON, Washington 2, DC, Toronto 08, ON, Toronto 05, ON, Washington 1, DC, Tampa 4, FL.
CompletedScheduled Network Maintenance
Started: 2026-04-22 23:00:00.000Z (UTC). Completed/resolved: 2026-04-23 00:35:23.650Z (UTC).
Affected services: New York 6, NY, Montreal 07, QC, New York 5, NY, Montreal 02, QC, Montreal 08, QC, New York 4, NY, Sydney 1, AU, New York 2, NY, Montreal 03, QC, Tampa 2, FL, Tampa 1, FL, Seattle 2, WA, Montreal 06, QC, Seattle 1, WA, New York 1, NY, Paris 1, FR, San Jose 1, CA, New York 7, NY, Montreal 01, QC, New York 8, NY, San Jose 2, CA.
ResolvedLos Angeles 3 Server
Started: 2026-04-21 17:32:25.418Z (UTC). Completed/resolved: 2026-04-21 18:00:26.663Z (UTC).
Affected services: Los Angeles 3, CA.
CompletedScheduled maintenance for all POPs
Started: 2026-04-17 00:00:00.000Z (UTC). Completed/resolved: 2026-04-17 00:49:09.528Z (UTC).
Affected services: Toronto 02, ON, Chicago 3, IL, Chicago 2, IL, Toronto 01, ON, New York 6, NY, Montreal 07, QC, Montreal 02, QC, Atlanta 2, GA, New York 5, NY, Los Angeles 1, CA, Dallas 1, TX, Vancouver 2, BC, Vancouver 1, BC, Montreal 08, QC, New York 4, NY, Toronto 10, ON, Outbound Calls, Toronto 06, ON, Sydney 1, AU, Tampa 3, FL, New York 2, NY, Montreal 05, QC, Call Encryption, Montreal 03, QC, Montreal 09, QC, Tampa 2, FL, Tampa 1, FL, Montreal 10, QC, International 1, Houston 1, TX, Los Angeles 2, CA, Denver 2, CO, Toronto 07, ON, Inbound Calls, Seattle 2, WA, Toronto 09, ON, Montreal 06, QC, Washington 2, DC, Toronto 08, ON, Toronto 03, ON, Seattle 1, WA, Seattle 3, WA, New York 1, NY, Toronto 05, ON, Denver 1, CO, Vancouver 3, BC, Paris 1, FR, London 1, UK, Atlanta 1, GA, San Jose 1, CA, New York 7, NY, Montreal 01, QC, Amsterdam 1, NL, Washington 1, DC, New York 3, NY, Dallas 2, TX, Tampa 4, FL, Houston 2, TX, New York 8, NY, Los Angeles 3, CA, San Jose 2, CA, Los Angeles 4, CA, Atlanta 3, GA, Chicago 4, IL, Chicago 1, IL, Montreal 04, QC, Toronto 04, ON.
CompletedScheduled Network Maintenance
Started: 2026-04-14 23:00:00.000Z (UTC). Completed/resolved: 2026-04-15 00:35:19.717Z (UTC).
ResolvedOutgoing Calls Issues from some Servers
Started: 2026-04-13 20:51:40.160Z (UTC). Completed/resolved: 2026-04-14 06:37:15.305Z (UTC).
CompletedMontreal Datacenter Maintenance
Started: 2026-04-12 13:00:00.000Z (UTC). Completed/resolved: 2026-04-12 21:52:15.230Z (UTC).
CompletedScheduled Network Maintenance
Started: 2026-04-09 01:00:00.000Z (UTC). Completed/resolved: 2026-04-09 02:53:48.671Z (UTC).
CompletedScheduled Server Maintenance - Denver-01
Started: 2026-04-01 00:00:00.000Z (UTC). Completed/resolved: 2026-04-01 01:00:00.000Z (UTC).
ResolvedEmergency Services - PSAP Incident Notification
Started: 2026-03-29 17:53:39.771Z (UTC). Completed/resolved: 2026-03-30 16:18:18.763Z (UTC).
Affected services: Emergency Services (e911).
CompletedScheduled Network maintenance
Started: 2026-03-25 22:00:00.000Z (UTC). Completed/resolved: 2026-03-26 00:22:49.211Z (UTC).
Affected services: Montreal 02, QC, Atlanta 2, GA, New York 5, NY, Los Angeles 1, CA, New York 6, NY, Dallas 1, TX, Chicago 2, IL, Chicago 3, IL, Vancouver 2, BC, Montreal 07, QC, Toronto 02, ON, Vancouver 1, BC, Montreal 08, QC, Toronto 01, ON, New York 4, NY, Toronto 10, ON, Toronto 06, ON, Sydney 1, AU, Point of Presence: Canada, Tampa 3, FL, Point of Presence: United States, New York 2, NY, Montreal 05, QC, Montreal 03, QC, Montreal 09, QC, Tampa 2, FL, Point of Presence: International, Tampa 1, FL, Montreal 10, QC, International 1, Houston 1, TX, Los Angeles 2, CA, Denver 2, CO, Toronto 07, ON, Seattle 2, WA, Toronto 09, ON, Montreal 06, QC, Washington 2, DC, Toronto 08, ON, Toronto 03, ON, Seattle 1, WA, Seattle 3, WA, New York 1, NY, Toronto 05, ON, Denver 1, CO, Vancouver 3, BC, Paris 1, FR, London 1, UK, Atlanta 1, GA, San Jose 1, CA, New York 7, NY, Montreal 01, QC, Amsterdam 1, NL, Washington 1, DC, New York 3, NY, Dallas 2, TX, Tampa 4, FL, New York 8, NY, Houston 2, TX, Los Angeles 3, CA, San Jose 2, CA, Los Angeles 4, CA, Atlanta 3, GA, Chicago 4, IL, Chicago 1, IL, Montreal 04, QC, Toronto 04, ON.
ResolvedEmergency Services - PSAP Incident Notification INC3638883
Started: 2026-03-24 17:30:59.732Z (UTC). Completed/resolved: 2026-03-24 22:09:58.226Z (UTC).
Affected services: Emergency Services (e911).
CompletedScheduled Network maintenance
Started: 2026-03-23 22:00:00.000Z (UTC). Completed/resolved: 2026-03-23 22:46:00.592Z (UTC).
Affected services: Vancouver 1, BC, Toronto 01, ON, Toronto 06, ON, New York 2, NY, Toronto 07, ON, Toronto 09, ON, Toronto 08, ON, Toronto 05, ON, Vancouver 3, BC, San Jose 1, CA, Amsterdam 1, NL, New York 3, NY, San Jose 2, CA, Los Angeles 4, CA, Atlanta 3, GA.
CompletedEmergency Network Maintenance Notification
Started: 2026-03-19 00:00:00.000Z (UTC). Completed/resolved: 2026-03-19 01:00:00.000Z (UTC).
Affected services: Atlanta 2, GA, Montreal 05, QC, Montreal 10, QC, Denver 2, CO, Seattle 3, WA, Vancouver 3, BC, New York 3, NY, Houston 2, TX, Chicago 4, IL, Toronto 04, ON.
ResolvedEmergency Services - PSAP Incident Notification
Started: 2026-03-14 10:18:10.469Z (UTC). Completed/resolved: 2026-03-14 15:00:20.395Z (UTC).
CompletedScheduled Maintenance Notice – Outgoing Calls Routing (CAN)
Started: 2026-03-09 04:00:00.000Z (UTC). Completed/resolved: 2026-03-09 05:00:00.000Z (UTC).
ResolvedEmergency Services - PSAP Incident Notification
Started: 2026-02-14 03:27:37.129Z (UTC). Completed/resolved: 2026-03-14 14:55:18.877Z (UTC).
Affected services: Emergency Services (e911).
ResolvedSan Jose-2 recordings
Started: 2026-02-06 22:00:18.498Z (UTC). Completed/resolved: 2026-02-09 18:00:43.446Z (UTC).
Affected services: Conference Recording, San Jose 2, CA, Call Recording, Conference Transcription, Call Transcription.
ResolvedNY-4 POP
Started: 2026-01-29 16:21:19.613Z (UTC). Completed/resolved: 2026-01-30 20:39:04.037Z (UTC).
Affected services: New York 4, NY.
CompletedStandard Maintenance - Outbound calls to Canada
Started: 2026-01-29 08:00:00.000Z (UTC). Completed/resolved: 2026-01-29 09:00:00.000Z (UTC).
Affected services: Outbound Calls.
CompletedNetwork maintenance - Montreal
Started: 2026-01-29 01:00:00.000Z (UTC). Completed/resolved: 2026-01-29 05:00:00.000Z (UTC).
Affected services: Outbound Calls, Inbound Calls.
CompletedEmergency Maintenance - All POPs
Started: 2026-01-27 01:00:00.000Z (UTC). Completed/resolved: 2026-01-27 01:00:01.000Z (UTC).
Affected services: Montreal 02, QC, Atlanta 2, GA, Toronto 02, ON, New York 5, NY, Atlanta 3, GA, Los Angeles 1, CA, New York 6, NY, Dallas 1, TX, Chicago 2, IL, Vancouver 2, BC, Montreal 07, QC, Vancouver 1, BC, Montreal 08, QC, Toronto 01, ON, New York 4, NY, Toronto 06, ON, Sydney 1, AU, Point of Presence: Canada, Tampa 3, FL, Point of Presence: United States, New York 2, NY, Montreal 05, QC, Montreal 03, QC, Montreal 09, QC, Tampa 2, FL, Point of Presence: International, Tampa 1, FL, Montreal 10, QC, International 1, Houston 1, TX, Los Angeles 2, CA, Denver 2, CO, REST API, Toronto 07, ON, Toronto 10, ON, Los Angeles 4, CA, Seattle 2, WA, Toronto 09, ON, Montreal 06, QC, Washington 2, DC, Toronto 08, ON, Toronto 03, ON, Chicago 3, IL, Seattle 1, WA, Seattle 3, WA, New York 1, NY, Toronto 05, ON, Denver 1, CO, Vancouver 3, BC, Paris 1, FR, London 1, UK, Atlanta 1, GA, San Jose 1, CA, New York 7, NY, Montreal 01, QC, Amsterdam 1, NL, Washington 1, DC, New York 3, NY, Dallas 2, TX, Tampa 4, FL, New York 8, NY, Houston 2, TX, Los Angeles 3, CA, San Jose 2, CA, Chicago 4, IL, Chicago 1, IL, Montreal 04, QC, Toronto 04, ON.
ResolvedEmergency Services - PSAP Incident Notification
Started: 2026-01-25 14:34:27.143Z (UTC). Completed/resolved: 2026-01-25 20:50:10.338Z (UTC).
Affected services: Emergency Services (e911).
CompletedEmergency Maintenance Notice
Started: 2026-01-22 01:00:00.000Z (UTC). Completed/resolved: 2026-01-22 01:46:30.747Z (UTC).
CompletedEmergency Maintenance - All POPs
Started: 2026-01-16 02:30:00.000Z (UTC). Completed/resolved: 2026-01-16 03:30:00.000Z (UTC).
ResolvedEmergency Services - PSAP Incident Notification
Started: 2026-01-12 05:22:46.626Z (UTC). Completed/resolved: 2026-01-12 21:48:09.517Z (UTC).
ResolvedEmergency Services - PSAP Incident Notification
Started: 2026-01-11 21:59:05.651Z (UTC). Completed/resolved: 2026-01-12 05:16:33.219Z (UTC).
ResolvedEmergency Services - PSAP Incident Notification
Started: 2026-01-10 03:34:06.295Z (UTC). Completed/resolved: 2026-01-10 04:19:08.598Z (UTC).
ResolvedEmergency Services - PSAP Incident Notification
Started: 2025-12-24 20:31:45.235Z (UTC). Completed/resolved: 2025-12-25 13:58:28.931Z (UTC).
Affected services: Emergency Services (e911).
ResolvedEmergency Services - PSAP Incident Notification - INC3584245
Started: 2025-12-23 22:35:42.971Z (UTC). Completed/resolved: 2025-12-23 23:28:40.801Z (UTC).
Affected services: Emergency Services (e911).
ResolvedEmergency Services - PSAP Incident Notification
Started: 2025-12-23 17:01:29.994Z (UTC). Completed/resolved: 2025-12-23 18:22:10.803Z (UTC).
Affected services: Emergency Services (e911).
ResolvedCustomer Portal
Started: 2025-12-19 13:58:25.097Z (UTC). Completed/resolved: 2025-12-19 15:14:56.947Z (UTC).
CompletedEmergency Maintenance
Started: 2025-12-17 23:00:00.000Z (UTC). Completed/resolved: 2025-12-18 00:00:00.000Z (UTC).
Affected services: Tampa 3, FL, Tampa 2, FL, Tampa 1, FL, Tampa 4, FL.
ResolvedCall Detail Records
Started: 2025-12-17 22:43:55.857Z (UTC). Completed/resolved: 2025-12-18 00:32:11.091Z (UTC).
CompletedEmergency Maintenance
Started: 2025-12-17 01:00:00.000Z (UTC). Completed/resolved: 2025-12-17 02:24:28.857Z (UTC).
CompletedEmergency Maintenance
Started: 2025-12-16 03:00:00.000Z (UTC). Completed/resolved: 2025-12-16 04:36:35.345Z (UTC).
CompletedEmergency Maintenance
Started: 2025-12-16 01:00:00.000Z (UTC). Completed/resolved: 2025-12-16 03:00:00.000Z (UTC).
CompletedEmergency Maintenance – All POPs
Started: 2025-12-15 06:00:00.000Z (UTC). Completed/resolved: 2025-12-15 06:40:55.177Z (UTC).
CompletedScheduled Maintenance Notice – Outgoing Call Routing (US)
Started: 2025-12-11 05:00:00.000Z (UTC). Completed/resolved: 2025-12-11 11:00:00.000Z (UTC).
ResolvedCall Recordings on POPs NY-5, NY-6 and NY-8
Started: 2025-12-05 06:58:13.622Z (UTC). Completed/resolved: 2025-12-05 15:42:00.086Z (UTC).
CompletedSchedule Upgrade of communications platform Softphone
Started: 2025-11-29 06:00:00.000Z (UTC). Completed/resolved: 2025-11-29 11:00:00.000Z (UTC).
Affected services: Inbound Calls.
ResolvedLondon Server Connectivity
Started: 2025-11-27 14:29:48.720Z (UTC). Completed/resolved: 2025-11-27 17:35:30.930Z (UTC).
Affected services: London 1, UK.
ResolvedCustomer Portal
Started: 2025-11-18 14:37:36.928Z (UTC). Completed/resolved: 2025-11-19 14:49:03.940Z (UTC).
Affected services: Customer Portal.
ResolvedEmergency Services - PSAP Incident Notification
Started: 2025-11-15 08:33:12.138Z (UTC). Completed/resolved: 2025-11-15 09:24:52.049Z (UTC).
Affected services: Emergency Services (e911).
ResolvedEmergency Services - PSAP Incident Notification
Started: 2025-11-02 14:36:55.268Z (UTC). Completed/resolved: 2025-11-02 15:41:23.005Z (UTC).
Affected services: Emergency Services (e911).
ResolvedEmergency Services - PSAP Incident Notification
Started: 2025-10-30 08:12:27.366Z (UTC). Completed/resolved: 2025-10-30 13:11:56.523Z (UTC).
Affected services: Emergency Services (e911).
ResolvedEmergency Services - PSAP Incident Notification
Started: 2025-10-22 22:56:38.183Z (UTC). Completed/resolved: 2025-11-18 14:38:24.152Z (UTC).
Affected services: Emergency Services (e911).
ResolvedChicago 4 POP
Started: 2025-10-22 20:52:36.772Z (UTC). Completed/resolved: 2025-10-23 02:57:46.674Z (UTC).
Affected services: Chicago 4, IL.
ResolvedAPI unresponsive
Started: 2025-10-20 23:55:51.712Z (UTC). Completed/resolved: 2025-10-21 01:04:01.698Z (UTC).
Affected services: REST API.
ResolvedEmergency Services - PSAP Incident Notification
Started: 2025-10-18 20:27:33.170Z (UTC). Completed/resolved: 2025-10-22 22:53:40.401Z (UTC).
Affected services: Emergency Services (e911).
CompletedFax Service Maintenance
Started: 2025-10-15 03:00:00.000Z (UTC). Completed/resolved: 2025-10-15 21:55:07.482Z (UTC).
ResolvedEmergency Services - PSAP Incident Notification
Started: 2025-10-11 16:55:47.981Z (UTC). Completed/resolved: 2025-10-16 14:52:05.149Z (UTC).
ResolvedEmergency Services - PSAP Incident Notification
Started: 2025-10-10 17:34:45.482Z (UTC). Completed/resolved: 2025-10-16 14:51:02.280Z (UTC).
ResolvedEmergency Services - PSAP Incident Notification
Started: 2025-10-08 17:24:48.236Z (UTC). Completed/resolved: 2025-10-09 18:44:54.181Z (UTC).
CompletedScheduled Maintenance – Wiki Portal
Started: 2025-10-05 06:15:00.000Z (UTC). Completed/resolved: 2025-10-05 07:15:00.000Z (UTC).
ResolvedEmergency Services - PSAP Incident Notification
Started: 2025-10-04 10:28:48.559Z (UTC). Completed/resolved: 2025-10-04 18:47:44.263Z (UTC).
ResolvedAccess to the Customer Portal
Started: 2025-10-03 17:06:01.351Z (UTC). Completed/resolved: 2025-10-03 17:35:06.678Z (UTC).
CompletedScheduled Maintenance – Reseller Platform
Started: 2025-10-03 07:15:00.000Z (UTC). Completed/resolved: 2025-10-03 08:15:00.000Z (UTC).
ResolvedEmergency Services - PSAP Incident Notification
Started: 2025-09-25 08:31:48.297Z (UTC). Completed/resolved: 2025-09-25 19:23:40.613Z (UTC).
Affected services: Emergency Services (e911).
ResolvedRecordings and Transcriptions unavailable
Started: 2025-09-25 04:58:31.896Z (UTC). Completed/resolved: 2025-09-25 06:06:05.823Z (UTC).
Affected services: Call Recording, Voicemail Transcription, Conference Transcription, Conference Recording, Call Transcription.
ResolvedCall Detail Records
Started: 2025-09-24 11:36:43.965Z (UTC). Completed/resolved: 2025-09-24 14:53:36.787Z (UTC).
Affected services: Call Detail Records.
ResolvedEmergency Services - PSAP Incident Notification
Started: 2025-09-23 16:24:13.022Z (UTC). Completed/resolved: 2025-09-23 17:40:28.770Z (UTC).
Affected services: Emergency Services (e911).
CompletedScheduled Maintenance – Fax 2 Server
Started: 2025-09-22 21:00:00.000Z (UTC). Completed/resolved: 2025-09-26 18:54:56.171Z (UTC).
Affected services: Virtual Fax, Outbound Faxing, Inbound Faxing.
ResolvedVancouver 2 POP
Started: 2025-09-22 19:08:31.949Z (UTC). Completed/resolved: 2025-09-22 20:26:10.217Z (UTC).
CompletedScheduled Maintenance – Chicago Servers (1–4)
Started: 2025-09-17 09:00:00.000Z (UTC). Completed/resolved: 2025-09-18 01:09:44.637Z (UTC).
ResolvedFAX Service Intermittent Disruptions
Started: 2025-09-10 18:25:54.842Z (UTC). Completed/resolved: 2025-09-10 21:55:35.430Z (UTC).
ResolvedEmergency Services - PSAP Incident Notification
Started: 2025-09-10 15:16:27.716Z (UTC). Completed/resolved: 2025-09-10 16:42:58.493Z (UTC).
ResolvedEmergency Services - PSAP Incident Notification
Started: 2025-09-03 01:09:23.979Z (UTC). Completed/resolved: 2025-09-10 18:23:40.199Z (UTC).
ResolvedEmergency Services - PSAP Incident Notification
Started: 2025-08-30 21:12:54.367Z (UTC). Completed/resolved: 2025-08-31 14:41:34.670Z (UTC).
Affected services: Emergency Services (e911).
ResolvedNY-5 POP
Started: 2025-08-29 14:20:25.762Z (UTC). Completed/resolved: 2025-08-29 15:49:51.428Z (UTC).
Affected services: New York 5, NY.
ResolvedEmergency Services - PSAP Incident Notification
Started: 2025-08-28 03:21:25.921Z (UTC). Completed/resolved: 2025-08-31 14:40:45.805Z (UTC).
Affected services: Emergency Services (e911).
CompletedMontreal-3 Server
Started: 2025-08-28 02:00:00.000Z (UTC). Completed/resolved: 2025-08-28 11:34:23.829Z (UTC).
Affected services: Montreal 03, QC.
CompletedScheduled Maintenance for Montreal-3 Server
Started: 2025-08-22 04:00:00.000Z (UTC). Completed/resolved: 2025-08-22 14:31:30.210Z (UTC).
Affected services: Montreal 03, QC.
ResolvedCustomer portal unreachable
Started: 2025-08-16 19:24:28.048Z (UTC). Completed/resolved: 2025-08-16 20:13:55.272Z (UTC).
ResolvedCustomer portal unreachable
Started: 2025-08-15 15:06:35.127Z (UTC). Completed/resolved: 2025-08-15 17:07:55.758Z (UTC).
ResolvedEmergency Services - PSAP Incident Notification
Started: 2025-08-11 19:39:23.667Z (UTC). Completed/resolved: 2025-08-12 03:26:14.656Z (UTC).
CompletedScheduled Maintenance for Montreal-3 Server
Started: 2025-08-07 02:00:00.000Z (UTC). Completed/resolved: 2025-08-07 04:17:06.200Z (UTC).
ResolvedAudio Issues on Incoming Calls
Started: 2025-08-05 21:56:22.660Z (UTC). Completed/resolved: 2025-08-05 23:00:00.036Z (UTC).
ResolvedCustomer portal unreachable
Started: 2025-08-05 04:45:00.000Z (UTC). Completed/resolved: 2025-08-05 07:24:09.275Z (UTC).
ResolvedNewyork 2 and Newyork 3 servers unreachable
Started: 2025-08-05 04:45:00.000Z (UTC). Completed/resolved: 2025-08-05 07:24:46.761Z (UTC).
ResolvedCustomer Portal unreachable
Started: 2025-08-03 07:16:43.274Z (UTC). Completed/resolved: 2025-08-03 09:41:12.904Z (UTC).
ResolvedEmergency Services - PSAP Incident Notification
Started: 2025-08-02 03:09:52.430Z (UTC). Completed/resolved: 2025-08-02 07:55:40.610Z (UTC).
ResolvedEmergency Services - PSAP Incident Notification
Started: 2025-07-31 06:32:29.486Z (UTC). Completed/resolved: 2025-07-31 19:43:39.581Z (UTC).
Affected services: Emergency Services (e911).
ResolvedEmergency Services - PSAP Incident Notification
Started: 2025-07-31 05:21:51.859Z (UTC). Completed/resolved: 2025-07-31 07:14:29.065Z (UTC).
Affected services: Emergency Services (e911).
ResolvedEmergency Services - PSAP Incident Notification
Started: 2025-07-30 03:09:00.000Z (UTC). Completed/resolved: 2025-07-30 06:45:16.190Z (UTC).
Affected services: Emergency Services (e911).
ResolvedInbound Call Issue affecting Quebec, Manitoba, and Nova Scotia DIDs
Started: 2025-07-29 15:14:48.626Z (UTC). Completed/resolved: 2025-07-29 16:32:04.951Z (UTC).
Affected services: Inbound Calls.
ResolvedEmergency Services - PSAP Incident Notification
Started: 2025-07-24 04:36:26.192Z (UTC). Completed/resolved: 2025-07-29 20:42:17.209Z (UTC).
Affected services: Emergency Services (e911).
ResolvedEmergency Services (e911)
Started: 2025-07-24 04:28:03.589Z (UTC). Completed/resolved: 2025-07-24 04:38:21.843Z (UTC).
ResolvedEmergency Services - PSAP Incident Notification
Started: 2025-07-23 01:52:42.529Z (UTC). Completed/resolved: 2025-07-23 23:03:22.628Z (UTC).
ResolvedEmergency Services - PSAP Incident Notification
Started: 2025-07-18 02:40:52.110Z (UTC). Completed/resolved: 2025-07-18 14:07:50.410Z (UTC).
ResolvedEmergency Services - PSAP Incident Notification
Started: 2025-07-17 23:51:54.502Z (UTC). Completed/resolved: 2025-07-19 01:05:50.746Z (UTC).
ResolvedEmergency Services - PSAP Incident Notification
Started: 2025-07-17 01:00:05.282Z (UTC). Completed/resolved: 2025-07-17 01:00:05.282Z (UTC).
ResolvedEmergency Services - PSAP Incident Notification
Started: 2025-07-15 19:17:45.315Z (UTC). Completed/resolved: 2025-07-16 02:27:56.708Z (UTC).
ResolvedEmergency Services - PSAP Incident Notification
Started: 2025-07-13 14:46:34.667Z (UTC). Completed/resolved: 2025-07-14 19:02:27.828Z (UTC).
ResolvedEmergency Services - PSAP Incident Notification
Started: 2025-07-12 00:44:02.345Z (UTC). Completed/resolved: 2025-07-12 01:57:56.901Z (UTC).
ResolvedEmergency Services - PSAP Incident Notification
Started: 2025-07-08 20:08:58.460Z (UTC). Completed/resolved: 2025-07-09 00:25:29.183Z (UTC).
ResolvedEmergency Services - PSAP Incident Notification
Started: 2025-07-01 14:27:17.248Z (UTC). Completed/resolved: 2025-07-01 14:36:12.444Z (UTC).
ResolvedOutbound Calls Connectivity Issues
Started: 2025-06-30 17:27:52.181Z (UTC). Completed/resolved: 2025-06-30 18:27:22.254Z (UTC).
Affected services: Outbound Calls.
CompletedEmergency Maintenance Vancouver-3
Started: 2025-06-20 02:00:00.000Z (UTC). Completed/resolved: 2025-06-20 03:10:26.322Z (UTC).
Affected services: Vancouver 3, BC.
CompletedEmergency Maintenance Vancouver-3
Started: 2025-06-19 03:00:00.000Z (UTC). Completed/resolved: 2025-06-19 04:02:16.094Z (UTC).
Affected services: Vancouver 3, BC.
ResolvedEmergency Services - PSAP Incident Notification
Started: 2025-06-18 15:51:16.591Z (UTC). Completed/resolved: 2025-06-18 16:35:31.686Z (UTC).
Affected services: Emergency Services (e911).
CompletedScheduled Maintenance - Call Transcription Service
Started: 2025-06-18 13:00:00.000Z (UTC). Completed/resolved: 2025-06-18 22:00:00.000Z (UTC).
Affected services: Call Transcription.
ResolvedServers Unreachable - Dallas-1, Dallas-2, International
Started: 2025-06-17 20:47:31.793Z (UTC). Completed/resolved: 2025-06-17 21:18:56.268Z (UTC).
ResolvedEmergency Services - PSAP Incident Notification
Started: 2025-06-05 20:12:12.554Z (UTC). Completed/resolved: 2025-06-05 21:17:56.055Z (UTC).
ResolvedEmergency Services - PSAP Incident Notification
Started: 2025-05-28 19:46:18.561Z (UTC). Completed/resolved: 2025-05-28 21:45:14.662Z (UTC).
Affected services: Emergency Services (e911).
CompletedUpcoming Toll-Free Number Infrastructure Upgrade
Started: 2025-05-27 15:00:00.000Z (UTC). Completed/resolved: 2025-05-30 15:00:00.000Z (UTC).
Affected services: Inbound Calls.
ResolvedLive Chat Assistance
Started: 2025-05-27 14:38:57.581Z (UTC). Completed/resolved: 2025-05-27 16:44:38.281Z (UTC).
Affected services: Online Chat.
ResolvedAPI unresponsive
Started: 2025-05-22 07:29:09.382Z (UTC). Completed/resolved: 2025-05-22 07:50:46.295Z (UTC).
Affected services: REST API.
ResolvedRecordings and Transcriptions unavailable
Started: 2025-05-22 02:54:28.796Z (UTC). Completed/resolved: 2025-05-22 03:58:56.998Z (UTC).
Affected services: Call Recording, Conference Transcription, Voicemail Transcription, Call Transcription, Conference Recording.
ResolvedUS Numbers Intermittent Connectivity
Started: 2025-05-19 19:07:35.145Z (UTC). Completed/resolved: 2025-05-19 20:07:19.134Z (UTC).
ResolvedFAX and Voicemail Service
Started: 2025-05-06 21:11:41.708Z (UTC). Completed/resolved: 2025-05-07 00:19:47.336Z (UTC).
ResolvedServers Chicago
Started: 2025-05-06 21:08:31.743Z (UTC). Completed/resolved: 2025-05-06 23:59:01.660Z (UTC).
ResolvedSeattle 2 Server - Call Details Report
Started: 2025-04-29 19:41:55.498Z (UTC). Completed/resolved: 2025-05-05 18:03:51.912Z (UTC).
Affected services: Call Detail Records.
CompletedBrief Service Interruption Notice | Avis d’interruption temporaire
Started: 2025-04-02 12:00:00.000Z (UTC). Completed/resolved: 2025-04-02 13:00:00.000Z (UTC).
Affected services: Montreal 02, QC, Vancouver 3, BC, Seattle 2, WA, Los Angeles 2, CA, New York 8, NY, London 1, UK, Amsterdam 1, NL, Chicago 1, IL, Tampa 4, FL, Toronto 09, ON, Atlanta 2, GA, Atlanta 1, GA, Chicago 4, IL, Denver 1, CO, Washington 1, DC, Montreal 05, QC, Paris 1, FR, Sydney 1, AU, Toronto 08, ON, Tampa 2, FL, Montreal 04, QC, Vancouver 2, BC, Seattle 1, WA, Seattle 3, WA, New York 7, NY, Toronto 01, ON, New York 6, NY, Los Angeles 4, CA, New York 1, NY, New York 4, NY, New York 3, NY, Los Angeles 1, CA, Atlanta 3, GA, San Jose 2, CA, Toronto 10, ON, Los Angeles 3, CA, Toronto 03, ON, Houston 1, TX, San Jose 1, CA, Montreal 06, QC, Montreal 10, QC, Montreal 09, QC, Montreal 03, QC, Washington 2, DC, Denver 2, CO, Chicago 3, IL, Houston 2, TX, Tampa 3, FL, New York 2, NY, Toronto 07, ON, Toronto 02, ON, Chicago 2, IL, Toronto 05, ON, New York 5, NY, Outbound Calls, Tampa 1, FL, Montreal 01, QC, Vancouver 1, BC, Montreal 07, QC, Montreal 08, QC, Dallas 1, TX, Toronto 04, ON, Inbound Calls, Dallas 2, TX, Toronto 06, ON.
CompletedScheduled Maintenance Notification – Newyork-01 & Newyork-04
Started: 2025-03-25 03:00:00.000Z (UTC). Completed/resolved: 2025-03-25 05:00:00.000Z (UTC).
Affected services: New York 1, NY, New York 4, NY.
ResolvedInbound and Outbound Connectivity in Ontario and Quebec Areas
Started: 2025-02-05 19:05:11.565Z (UTC). Completed/resolved: 2025-02-06 02:23:12.670Z (UTC).
Affected services: Outbound Calls, Inbound Calls.
CompletedScheduled Maintenance for Atlanta01 Server
Started: 2025-01-09 04:30:00.000Z (UTC). Completed/resolved: 2025-01-09 05:30:00.000Z (UTC).
Affected services: Atlanta 1, GA.
CompletedScheduled Database Maintenance
Started: 2024-12-19 02:00:00.000Z (UTC). Completed/resolved: 2024-12-19 03:53:32.012Z (UTC).
Affected services: Call Transcription, Customer Portal, Main Website, REST API, Voicemail Transcription.
ResolvedServer Unreachable Atlanta-1
Started: 2024-12-04 15:52:58.610Z (UTC). Completed/resolved: 2024-12-04 17:35:02.545Z (UTC).
Affected services: Atlanta 1, GA.
ResolvedServer Unreachable - LosAngeles 1
Started: 2024-11-30 12:21:05.025Z (UTC). Completed/resolved: 2024-11-30 16:33:50.525Z (UTC).
Affected services: Los Angeles 1, CA.
ResolvedServer Unreachable - Chicago 1
Started: 2024-10-30 13:13:54.726Z (UTC). Completed/resolved: 2024-10-30 17:17:56.255Z (UTC).
Affected services: Chicago 1, IL.
ResolvedServer Unreachable - Atlanta 1
Started: 2024-10-29 09:43:01.736Z (UTC). Completed/resolved: 2024-10-29 09:47:36.064Z (UTC).
Affected services: Atlanta 1, GA.
CompletedScheduled Database Maintenance
Started: 2024-10-19 15:00:00.000Z (UTC). Completed/resolved: 2024-10-19 18:00:00.000Z (UTC).
Affected services: Call Transcription, Voicemail Transcription.
ResolvedIncoming calls from Telus Mobile
Started: 2024-10-16 15:46:07.801Z (UTC). Completed/resolved: 2024-10-16 18:07:48.090Z (UTC).
Affected services: Inbound Calls.
CompletedMontreal Datacenter Maintenance
Started: 2024-10-09 06:00:00.000Z (UTC). Completed/resolved: 2024-10-09 09:54:30.936Z (UTC).
Affected services: Montreal 02, QC, Montreal 05, QC, Montreal 06, QC, Montreal 03, QC, Montreal 08, QC, Montreal 01, QC, Montreal 07, QC.
CompletedScheduled Maintenance
Started: 2024-10-06 00:00:00.000Z (UTC). Completed/resolved: 2024-10-09 16:52:41.278Z (UTC).
ResolvedDenver Servers connectivity intermittences
Started: 2024-10-02 02:32:25.920Z (UTC). Completed/resolved: 2024-10-02 11:47:14.457Z (UTC).
ResolvedSan Jose 1 & 2 Servers
Started: 2024-09-26 21:54:06.677Z (UTC). Completed/resolved: 2024-09-26 23:07:30.225Z (UTC).
Affected services: San Jose 2, CA, San Jose 1, CA.
CompletedMontreal Server Maintenance (2)
Started: 2024-09-26 05:30:00.000Z (UTC). Completed/resolved: 2024-09-26 07:52:16.880Z (UTC).
Affected services: Montreal 06, QC, Montreal 07, QC.
CompletedMontreal Server Maintenance
Started: 2024-09-25 02:00:00.000Z (UTC). Completed/resolved: 2024-09-25 03:58:15.933Z (UTC).
Affected services: Montreal 02, QC, Montreal 05, QC, Montreal 03, QC, Montreal 01, QC.
ResolvedCustomer Portal Accessibility
Started: 2024-09-19 21:26:49.319Z (UTC). Completed/resolved: 2024-09-20 21:59:41.139Z (UTC).
Affected services: Customer Portal.
CompletedScheduled Maintenance - Voice Service
Started: 2024-09-13 04:00:00.000Z (UTC). Completed/resolved: 2024-09-13 10:00:00.000Z (UTC).
Affected services: Outbound Calls, Inbound Calls.
CompletedSydney-1 Emergency Maintenance
Started: 2024-09-02 19:00:00.000Z (UTC). Completed/resolved: 2024-09-02 20:28:00.320Z (UTC).
ResolvedHouston-1 Server
Started: 2024-08-30 22:54:11.126Z (UTC). Completed/resolved: 2024-08-31 05:09:14.259Z (UTC).
Affected services: Houston 1, TX.
CompletedEmergency Maintenance Montreal-8
Started: 2024-08-29 03:00:00.000Z (UTC). Completed/resolved: 2024-08-29 04:32:50.933Z (UTC).
Affected services: Montreal 08, QC.
ResolvedCalls and Registration Issue
Started: 2024-08-20 15:42:24.617Z (UTC). Completed/resolved: 2024-08-20 16:11:22.609Z (UTC).
Affected services: Outbound Calls, Inbound Calls.
CompletedScheduled Maintenance for London Server
Started: 2024-08-08 20:00:00.000Z (UTC). Completed/resolved: 2024-08-08 21:00:00.000Z (UTC).
Affected services: London 1, UK.
ResolvedLive Chat and Ticket system
Started: 2024-08-08 18:15:53.319Z (UTC). Completed/resolved: 2024-08-08 21:38:36.148Z (UTC).
Affected services: Online Chat, Ticket System.
ResolvedEmergency Maintenance Notification for Houston 1 Server
Started: 2024-08-06 06:05:37.746Z (UTC). Completed/resolved: 2024-08-06 11:14:04.343Z (UTC).
ResolvedHouston 1 Server
Started: 2024-07-26 18:32:45.098Z (UTC). Completed/resolved: 2024-07-27 16:13:32.493Z (UTC).
Affected services: Houston 1, TX.
ResolvedOutgoing Calls +1 Prefix Issue
Started: 2024-07-18 20:07:46.308Z (UTC). Completed/resolved: 2024-07-18 20:21:14.401Z (UTC).
Affected services: Outbound Calls.
ResolvedHouston 1 & 2 Servers
Started: 2024-07-10 16:00:10.601Z (UTC). Completed/resolved: 2024-07-10 23:16:43.510Z (UTC).
Affected services: Houston 1, TX, Houston 2, TX.
ResolvedHouston 1 & 2 Servers
Started: 2024-07-09 20:02:09.149Z (UTC). Completed/resolved: 2024-07-10 03:49:03.025Z (UTC).
Affected services: Houston 1, TX, Houston 2, TX.
ResolvedCustomer Portal - DID Orders Errors
Started: 2024-07-09 17:47:14.709Z (UTC). Completed/resolved: 2024-07-22 17:16:34.730Z (UTC).
Affected services: Number Ordering.
ResolvedLondon-1 Server
Started: 2024-07-05 20:11:58.426Z (UTC). Completed/resolved: 2024-07-06 01:57:30.655Z (UTC).
ResolvedPayment Platform - Invalid Error
Started: 2024-07-05 19:21:48.136Z (UTC). Completed/resolved: 2024-07-05 20:08:02.760Z (UTC).
CompletedEmergency maintenance - Denver 1 and Denver 2 servers
Started: 2024-06-26 22:00:00.000Z (UTC). Completed/resolved: 2024-06-26 23:00:00.000Z (UTC).
Affected services: Denver 1, CO, Denver 2, CO.
CompletedEmergency Server Maintenance - Los Angeles 02
Started: 2024-06-25 04:30:00.000Z (UTC). Completed/resolved: 2024-06-25 04:49:16.010Z (UTC).
Affected services: Los Angeles 2, CA.
CompletedChicago-4 Scheduled Maintenance
Started: 2024-06-18 04:00:00.000Z (UTC). Completed/resolved: 2024-06-18 04:23:47.364Z (UTC).
Affected services: Chicago 4, IL.
ResolvedLive Chat
Started: 2024-06-04 15:17:24.150Z (UTC). Completed/resolved: 2024-06-04 17:02:32.114Z (UTC).
Affected services: Online Chat.
ResolvedLocal US DID and US Toll-Free orders issue
Started: 2024-05-12 17:48:02.999Z (UTC). Completed/resolved: 2024-05-12 20:53:27.572Z (UTC).
Affected services: Number Searching, Number Ordering.
CompletedMaintenance Notice: Enhancing Your Paypal Payment Platform
Started: 2024-05-08 15:00:00.000Z (UTC). Completed/resolved: 2024-05-08 15:00:01.000Z (UTC).
Affected services: Payment Platform.
ResolvedIssues with LiveChat Service
Started: 2024-05-01 14:20:40.775Z (UTC). Completed/resolved: 2024-05-01 17:11:05.650Z (UTC).
Affected services: Online Chat.
CompletedEmergency Maintenance - Los Angeles 1
Started: 2024-04-27 04:00:00.000Z (UTC). Completed/resolved: 2024-04-27 04:30:33.240Z (UTC).
Affected services: Los Angeles 1, CA.
CompletedScheduled Maintenance
Started: 2024-04-13 05:00:00.000Z (UTC). Completed/resolved: 2024-04-13 07:16:16.292Z (UTC).
Affected services: Houston 1, TX, Houston 2, TX.
ResolvedCalls to Puerto Rico
Started: 2024-04-04 17:12:36.965Z (UTC). Completed/resolved: 2024-04-18 22:32:20.531Z (UTC).
Affected services: Outbound Calls.
ResolvedService Disruption Sudbury, Ontario
Started: 2024-04-04 16:09:43.995Z (UTC). Completed/resolved: 2024-04-05 19:26:15.049Z (UTC).
Affected services: Inbound Calls.
ResolvedServers Tampa 1, 2, 3 & 4
Started: 2024-04-04 14:29:19.888Z (UTC). Completed/resolved: 2024-04-04 16:45:52.773Z (UTC).
Affected services: Tampa 4, FL, Tampa 2, FL, Tampa 3, FL, Tampa 1, FL.
ResolvedLivechat Availability
Started: 2024-04-02 20:08:56.585Z (UTC). Completed/resolved: 2024-04-02 21:49:30.610Z (UTC).
CompletedEmergency Maintenance - Vancouver
Started: 2024-03-27 06:00:00.000Z (UTC). Completed/resolved: 2024-03-27 14:24:47.664Z (UTC).
Affected services: Vancouver 3, BC, Vancouver 2, BC, Vancouver 1, BC.
CompletedScheduled Maintenance
Started: 2024-03-12 23:00:00.000Z (UTC). Completed/resolved: 2024-03-13 06:57:35.910Z (UTC).
Affected services: Call Detail Records, Call Transcription, Call Recording.
CompletedNew York Scheduled Maintenance
Started: 2024-03-12 23:00:00.000Z (UTC). Completed/resolved: 2024-03-13 06:42:57.973Z (UTC).
Affected services: New York 8, NY, New York 7, NY, New York 6, NY, New York 5, NY.
ResolvedLive Chat Support
Started: 2024-02-27 16:48:52.644Z (UTC). Completed/resolved: 2024-02-27 20:15:00.855Z (UTC).
Affected services: Online Chat.
CompletedEmergency Maintenance for 911 Provisioning
Started: 2024-02-15 05:00:00.000Z (UTC). Completed/resolved: 2024-02-15 10:00:00.000Z (UTC).
Affected services: Emergency Services (e911).
CompletedScheduled Maintenance
Started: 2024-02-06 10:00:00.000Z (UTC). Completed/resolved: 2024-02-06 12:00:00.000Z (UTC).
Affected services: Call Detail Records, Call Transcription, Call Recording.
ResolvedCustomer Portal
Started: 2024-02-05 17:37:15.977Z (UTC). Completed/resolved: 2024-02-07 20:05:47.493Z (UTC).
Affected services: Customer Portal.
ResolvedMontreal Servers Connectivity
Started: 2024-02-02 15:59:09.883Z (UTC). Completed/resolved: 2024-02-02 20:43:47.007Z (UTC).
Affected services: Montreal 02, QC, Montreal 05, QC, Montreal 04, QC, Montreal 06, QC, Montreal 10, QC, Montreal 09, QC, Montreal 03, QC, Montreal 07, QC, Montreal 08, QC, Montreal 01, QC.
ResolvedCustomer Portal
Started: 2024-02-01 21:39:39.589Z (UTC). Completed/resolved: 2024-02-02 01:01:57.518Z (UTC).
ResolvedQuebec Region DID Numbers
Started: 2024-01-15 15:14:33.786Z (UTC). Completed/resolved: 2024-01-16 14:08:08.196Z (UTC).
Affected services: Inbound Calls.
ResolvedCall Detail Records
Started: 2024-01-08 16:32:24.000Z (UTC). Completed/resolved: 2024-01-09 02:46:09.307Z (UTC).
Affected services: Call Detail Records, Call Transcription, Conference Transcription, Payment Platform, Voicemail Transcription.
ResolvedSpecial Service Codes 811, 511, 411, 311
Started: 2024-01-05 19:05:32.504Z (UTC). Completed/resolved: 2024-01-09 19:04:32.460Z (UTC).
Affected services: Outbound Calls.
CompletedScheduled Server Maintenance
Started: 2023-12-19 05:00:00.000Z (UTC). Completed/resolved: 2023-12-19 06:04:12.921Z (UTC).
Affected services: Tampa 2, FL.
ResolvedServers Toronto 2, 3, 4 & 10
Started: 2023-12-14 18:48:43.644Z (UTC). Completed/resolved: 2023-12-14 21:10:26.933Z (UTC).
Affected services: Toronto 10, ON, Toronto 03, ON, Toronto 02, ON, Toronto 04, ON.
CompletedScheduled Maintenance
Started: 2023-12-13 06:00:00.000Z (UTC). Completed/resolved: 2023-12-13 14:31:50.662Z (UTC).
Affected services: Inbound Calls.
CompletedSan Jose 1 and 2 Scheduled maintenance
Started: 2023-11-15 04:00:00.000Z (UTC). Completed/resolved: 2023-11-15 05:26:57.344Z (UTC).
Affected services: San Jose 2, CA, San Jose 1, CA.
ResolvedMontreal-8 issues
Started: 2023-11-10 16:51:05.336Z (UTC). Completed/resolved: 2023-12-19 05:01:43.354Z (UTC).
Affected services: Montreal 08, QC.
CompletedEmergency Server Maintenance
Started: 2023-11-10 05:00:00.000Z (UTC). Completed/resolved: 2023-11-10 05:13:43.054Z (UTC).
Affected services: Montreal 08, QC.
CompletedToronto 04 Scheduled Maintenance
Started: 2023-10-27 02:00:00.000Z (UTC). Completed/resolved: 2023-10-27 03:14:04.539Z (UTC).
Affected services: Toronto 04, ON.
CompletedToronto 03 Scheduled Maintenance
Started: 2023-10-25 02:00:00.000Z (UTC). Completed/resolved: 2023-10-25 03:01:56.803Z (UTC).
Affected services: Toronto 03, ON.
CompletedToronto 02 Scheduled Maintenance
Started: 2023-10-24 02:00:00.000Z (UTC). Completed/resolved: 2023-10-24 03:22:22.665Z (UTC).
Affected services: Toronto 02, ON.
CompletedScheduled Server Maintenace
Started: 2023-10-11 23:00:00.000Z (UTC). Completed/resolved: 2023-10-12 01:28:23.190Z (UTC).
Affected services: Paris 1, FR.
CompletedScheduled Server Maintenance
Started: 2023-10-06 04:00:00.000Z (UTC). Completed/resolved: 2023-10-06 11:59:00.664Z (UTC).
Affected services: Los Angeles 2, CA, Los Angeles 1, CA.
ResolvedToronto 1 Server
Started: 2023-09-19 17:08:39.195Z (UTC). Completed/resolved: 2023-09-20 15:27:54.804Z (UTC).
Affected services: Toronto 01, ON.
ResolvedServeurs New York 5, 6, 7, 8 Call Quality
Started: 2023-09-13 17:48:31.153Z (UTC). Completed/resolved: 2023-09-13 21:13:55.316Z (UTC).
Affected services: New York 8, NY.
ResolvedServer Unreachable
Started: 2023-09-02 16:53:58.740Z (UTC). Completed/resolved: 2023-09-02 17:04:46.519Z (UTC).
Affected services: Chicago 4, IL.
ResolvedServer Unreachable
Started: 2023-08-31 22:30:36.271Z (UTC). Completed/resolved: 2023-08-31 22:57:23.338Z (UTC).
Affected services: Chicago 4, IL.
ResolvedReseller Portal
Started: 2023-08-31 09:06:02.762Z (UTC). Completed/resolved: 2023-08-31 12:35:27.900Z (UTC).
Affected services: White-label Portal (v1.0), Hostname (HTTP/HTTPS), White-label Portal (v2.0).
ResolvedServers Unreachable
Started: 2023-08-31 09:00:35.725Z (UTC). Completed/resolved: 2023-08-31 12:32:57.584Z (UTC).
Affected services: Los Angeles 4, CA, Los Angeles 3, CA.
CompletedScheduled Maintenance
Started: 2023-08-30 04:00:00.000Z (UTC). Completed/resolved: 2023-08-30 08:13:28.849Z (UTC).
Affected services: Short Message Peer-to-Peer (SMPP), Outbound Messaging, Conference Recording, Inbound Messaging, Call Transcription, Messaging Center, Call Recording, Conference Transcription, DID Portability, Voicemail Transcription.
CompletedHouston server's maintenance.
Started: 2023-08-27 14:00:00.000Z (UTC). Completed/resolved: 2023-08-27 15:30:00.000Z (UTC).
Affected services: Houston 1, TX, Houston 2, TX.
ResolvedAtlanta1 Issues
Started: 2023-08-24 08:26:56.666Z (UTC). Completed/resolved: 2023-08-24 13:01:51.439Z (UTC).
CompletedScheduled Maintenance
Started: 2023-08-15 04:00:00.000Z (UTC). Completed/resolved: 2023-08-15 06:27:27.168Z (UTC).
ResolvedToronto1 server unreachable
Started: 2023-08-11 13:00:00.000Z (UTC). Completed/resolved: 2023-08-11 14:48:19.096Z (UTC).
CompletedSeattle 01, 02 and 03 scheduled maintenance
Started: 2023-07-27 03:00:00.000Z (UTC). Completed/resolved: 2023-07-27 05:24:33.887Z (UTC).
Affected services: Seattle 2, WA, Seattle 1, WA, Seattle 3, WA.
ResolvedSeattle Servers
Started: 2023-07-18 08:36:45.615Z (UTC). Completed/resolved: 2023-07-18 12:34:39.205Z (UTC).
Affected services: Seattle 2, WA, Seattle 1, WA, Seattle 3, WA.
ResolvedOnline Chat Support
Started: 2023-07-16 21:34:59.444Z (UTC). Completed/resolved: 2023-07-16 22:54:38.558Z (UTC).
Affected services: Online Chat.
ResolvedNew York Servers
Started: 2023-07-10 22:16:56.370Z (UTC). Completed/resolved: 2023-07-13 07:12:15.814Z (UTC).
Affected services: New York 1, NY, New York 4, NY, New York 3, NY, New York 2, NY.
ResolvedMain Website
Started: 2023-07-10 22:07:23.848Z (UTC). Completed/resolved: 2023-07-15 01:39:59.747Z (UTC).
Affected services: Outbound Messaging, Call Detail Records, Conference Recording, Inbound Messaging, Email to Fax, Call Recording, Customer Portal, Email Notifications.
ResolvedServer Unreachable - Toronto 2
Started: 2023-07-03 17:18:19.505Z (UTC). Completed/resolved: 2023-07-03 19:53:59.895Z (UTC).
CompletedLos Angeles 03 and 04 Scheduled maintenance
Started: 2023-06-29 05:00:00.000Z (UTC). Completed/resolved: 2023-06-29 06:45:19.438Z (UTC).
Affected services: Los Angeles 4, CA, Los Angeles 3, CA.
ResolvedSeattle Servers are currently unreachable
Started: 2023-06-27 07:40:08.066Z (UTC). Completed/resolved: 2023-06-27 12:49:14.716Z (UTC).
Affected services: Seattle 2, WA, Seattle 1, WA, Seattle 3, WA.
ResolvedSeattle Servers
Started: 2023-06-22 09:44:43.094Z (UTC). Completed/resolved: 2023-06-22 11:57:41.942Z (UTC).
Affected services: Seattle 2, WA, Seattle 1, WA, Seattle 3, WA.
ResolvedToronto 4 Server
Started: 2023-06-16 19:21:46.738Z (UTC). Completed/resolved: 2023-06-16 20:05:10.514Z (UTC).
Affected services: Toronto 04, ON.
ResolvedCustomer Portal
Started: 2023-06-15 21:30:01.344Z (UTC). Completed/resolved: 2023-06-15 22:34:52.138Z (UTC).
Affected services: Customer Portal.
ResolvedServer Connectivity
Started: 2023-06-14 14:34:43.744Z (UTC). Completed/resolved: 2023-06-14 16:27:47.382Z (UTC).
CompletedServer Maintenance
Started: 2023-06-10 07:00:00.000Z (UTC). Completed/resolved: 2023-06-10 08:00:00.000Z (UTC).
CompletedVancouver 02 scheduled maintenance
Started: 2023-06-09 01:00:00.000Z (UTC). Completed/resolved: 2023-06-09 01:45:21.712Z (UTC).
CompletedScheduled Maintenance
Started: 2023-06-08 06:00:00.000Z (UTC). Completed/resolved: 2023-06-21 20:08:20.778Z (UTC).
CompletedToronto 09 scheduled maintenance
Started: 2023-05-31 02:00:00.000Z (UTC). Completed/resolved: 2023-05-31 03:24:53.702Z (UTC).
Affected services: Toronto 09, ON.
ResolvedVancouver-2 Server
Started: 2023-05-30 04:28:03.576Z (UTC). Completed/resolved: 2023-05-30 05:49:26.595Z (UTC).
Affected services: Vancouver 2, BC.
CompletedToronto 08 Scheduled maintenance
Started: 2023-05-30 02:00:00.000Z (UTC). Completed/resolved: 2023-05-30 03:09:32.501Z (UTC).
Affected services: Toronto 08, ON.
ResolvedSan Jose Servers
Started: 2023-05-25 05:15:38.518Z (UTC). Completed/resolved: 2023-05-25 07:10:45.066Z (UTC).
Affected services: San Jose 1, CA, San Jose 2, CA.
CompletedScheduled Servers Maintenance - Toronto
Started: 2023-05-18 02:00:00.000Z (UTC). Completed/resolved: 2023-05-18 05:00:00.000Z (UTC).
Affected services: Toronto 07, ON, Toronto 06, ON.
ResolvedServer unreachable - Tampa 1
Started: 2023-05-16 04:22:03.773Z (UTC). Completed/resolved: 2023-05-16 12:10:00.848Z (UTC).
ResolvedSome Toronto POPs are unreachable
Started: 2023-05-09 12:49:45.621Z (UTC). Completed/resolved: 2023-05-09 22:03:05.634Z (UTC).
ResolvedSome Toronto POPs are unreachable.
Started: 2023-05-09 01:56:07.810Z (UTC). Completed/resolved: 2023-05-09 05:08:44.716Z (UTC).
ResolvedSome Toronto POPs are unreachable.
Started: 2023-05-07 18:16:21.358Z (UTC). Completed/resolved: 2023-05-08 15:29:59.477Z (UTC).
ResolvedSome Toronto servers experience issues
Started: 2023-05-06 11:26:17.939Z (UTC). Completed/resolved: 2023-05-06 11:59:56.451Z (UTC).
ResolvedDallas 2 Server
Started: 2023-05-04 22:20:17.141Z (UTC). Completed/resolved: 2023-05-04 23:41:14.866Z (UTC).
CompletedServer Maintenance
Started: 2023-05-02 02:00:00.000Z (UTC). Completed/resolved: 2023-05-02 03:40:17.817Z (UTC).
ResolvedToronto4 POP issues
Started: 2023-04-28 02:22:30.525Z (UTC). Completed/resolved: 2023-04-28 02:35:47.798Z (UTC).
Affected services: Toronto 04, ON.
CompletedScheduled Maintenance
Started: 2023-04-25 04:00:00.000Z (UTC). Completed/resolved: 2023-04-25 06:00:00.000Z (UTC).
Affected services: Inbound Calls.
ResolvedToronto 3 Server issues
Started: 2023-04-24 15:00:00.000Z (UTC). Completed/resolved: 2023-04-24 16:43:59.840Z (UTC).
Affected services: Toronto 03, ON.
CompletedReseller Interface Emergency Maintenance
Started: 2023-03-28 08:45:00.000Z (UTC). Completed/resolved: 2023-03-28 09:45:00.000Z (UTC).
Affected services: White-label Portal (v2.0), White-label Portal (v1.0), Hostname (HTTP/HTTPS).
ResolvedToronto-1 server currently unreachable
Started: 2023-03-15 09:43:13.433Z (UTC). Completed/resolved: 2023-03-15 09:50:47.412Z (UTC).
Affected services: Toronto 01, ON.
ResolvedOnline Chat Support
Started: 2023-03-07 22:50:04.591Z (UTC). Completed/resolved: 2023-03-08 14:37:44.028Z (UTC).
Affected services: Online Chat.
CompletedScheduled Server Maintenance
Started: 2023-02-21 03:00:00.000Z (UTC). Completed/resolved: 2023-02-21 05:28:49.015Z (UTC).
Affected services: Amsterdam 1, NL.
ResolvedUSA DID Numbers
Started: 2023-02-14 19:00:35.402Z (UTC). Completed/resolved: 2023-02-14 20:33:05.334Z (UTC).
Affected services: Inbound Calls.
ResolvedToronto Servers
Started: 2023-02-13 16:38:10.086Z (UTC). Completed/resolved: 2023-02-13 17:06:09.127Z (UTC).
Affected services: Toronto 06, ON, Toronto 09, ON, Toronto 02, ON, Toronto 07, ON, Toronto 05, ON, Toronto 03, ON, Toronto 04, ON, Toronto 08, ON, Toronto 10, ON, Toronto 01, ON.
ResolvedNewyork 4 connectivity issues
Started: 2023-02-12 00:57:10.463Z (UTC). Completed/resolved: 2023-02-12 02:11:56.502Z (UTC).
Affected services: New York 4, NY.
ResolvedToronto9 server currently unreachable
Started: 2023-02-11 19:36:07.711Z (UTC). Completed/resolved: 2023-02-11 22:40:44.900Z (UTC).
Affected services: Toronto 09, ON.
ResolvedToronto 2 Server
Started: 2023-02-04 13:55:02.010Z (UTC). Completed/resolved: 2023-02-04 15:36:59.036Z (UTC).
ResolvedManitoba DID Numbers
Started: 2023-02-03 21:22:30.021Z (UTC). Completed/resolved: 2023-02-05 16:08:20.084Z (UTC).
ResolvedSeattle Servers
Started: 2023-02-02 10:18:49.785Z (UTC). Completed/resolved: 2023-02-02 13:55:43.145Z (UTC).
ResolvedManitoba DID Numbers
Started: 2022-12-23 14:44:16.107Z (UTC). Completed/resolved: 2022-12-24 02:05:44.220Z (UTC).
Affected services: Inbound Calls.
ResolvedServer Unreachable
Started: 2022-12-21 13:09:31.344Z (UTC). Completed/resolved: 2022-12-21 14:57:27.045Z (UTC).
Affected services: Tampa 1, FL.
CompletedAtlanta Servers Maintenance
Started: 2022-11-22 02:00:00.000Z (UTC). Completed/resolved: 2023-01-16 14:20:16.675Z (UTC).
Affected services: Atlanta 2, GA, Atlanta 1, GA, Atlanta 3, GA.
CompletedWebsite Maintenance
Started: 2022-11-19 00:00:00.000Z (UTC). Completed/resolved: 2022-11-19 02:00:00.000Z (UTC).
Affected services: Call Detail Records, Customer Portal, Payment Platform, Main Website, REST API.
CompletedServer Maintenance
Started: 2022-11-13 06:00:00.000Z (UTC). Completed/resolved: 2022-11-13 07:08:37.026Z (UTC).
Affected services: Toronto 10, ON.
ResolvedLondon Server
Started: 2022-11-07 23:59:16.986Z (UTC). Completed/resolved: 2022-11-08 05:34:24.153Z (UTC).
Affected services: London 1, UK.
CompletedScheduled Server Maintenance
Started: 2022-11-07 08:00:00.000Z (UTC). Completed/resolved: 2022-11-07 09:48:44.071Z (UTC).
Affected services: Los Angeles 2, CA.
CompletedScheduled maintenance
Started: 2022-11-03 05:00:00.000Z (UTC). Completed/resolved: 2022-11-03 07:02:42.557Z (UTC).
ResolvedToronto 5 & 9 Servers
Started: 2022-10-27 14:45:26.787Z (UTC). Completed/resolved: 2022-10-27 15:34:50.021Z (UTC).
Affected services: Toronto 09, ON, Toronto 05, ON.
ResolvedOttawa, Ontario DID Numbers
Started: 2022-10-20 17:32:36.852Z (UTC). Completed/resolved: 2022-10-21 00:47:02.927Z (UTC).
Affected services: Inbound Calls.
ResolvedToronto 5 & 9 Servers
Started: 2022-10-20 15:33:34.789Z (UTC). Completed/resolved: 2022-10-20 17:01:34.829Z (UTC).
Affected services: Toronto 09, ON, Toronto 05, ON.
ResolvedMontreal POPs
Started: 2022-10-11 22:46:35.170Z (UTC). Completed/resolved: 2022-10-12 05:04:25.170Z (UTC).
Affected services: Montreal 07, QC, Montreal 04, QC, Montreal 02, QC, Montreal 06, QC, Montreal 08, QC, Montreal 01, QC, Montreal 10, QC, Montreal 09, QC, Montreal 03, QC, Montreal 05, QC.
ResolvedReseller Portal
Started: 2022-10-06 21:26:40.287Z (UTC). Completed/resolved: 2022-10-06 22:19:30.471Z (UTC).
Affected services: White-label Portal (v1.0), Hostname (HTTP/HTTPS), White-label Portal (v2.0).
CompletedScheduled Maintenance
Started: 2022-10-04 05:00:00.000Z (UTC). Completed/resolved: 2022-10-04 05:00:01.000Z (UTC).
ResolvedReseller Portal
Started: 2022-09-28 15:27:25.417Z (UTC). Completed/resolved: 2022-09-28 15:52:55.295Z (UTC).
Affected services: Hostname (HTTP/HTTPS).
CompletedScheduled maintenance
Started: 2022-09-21 05:00:00.000Z (UTC). Completed/resolved: 2022-09-21 07:00:00.000Z (UTC).
Affected services: Inbound Calls.
ResolvedMontreal 2 Server
Started: 2022-09-15 16:49:05.124Z (UTC). Completed/resolved: 2022-09-15 18:33:47.996Z (UTC).
Affected services: Montreal 02, QC.
ResolvedConnection to POP Servers
Started: 2022-09-08 15:32:36.264Z (UTC). Completed/resolved: 2022-09-08 16:17:32.123Z (UTC).
Affected services: Outbound Calls, Inbound Calls.
ResolvedAmsterdam Server
Started: 2022-09-01 13:44:07.979Z (UTC). Completed/resolved: 2022-09-02 19:56:01.455Z (UTC).
Affected services: Amsterdam 1, NL.
CompletedScheduled Maintenance
Started: 2022-08-26 02:00:00.000Z (UTC). Completed/resolved: 2022-08-26 04:44:45.538Z (UTC).
Affected services: Montreal 09, QC, Montreal 04, QC, Montreal 10, QC.
ResolvedLos Angeles 2 POP
Started: 2022-08-19 05:19:32.552Z (UTC). Completed/resolved: 2022-08-19 06:03:41.293Z (UTC).
Affected services: Los Angeles 2, CA.
CompletedMontreal Data Center Maintenance
Started: 2022-08-11 04:00:00.000Z (UTC). Completed/resolved: 2022-08-11 04:00:01.000Z (UTC).
Affected services: Montreal 05, QC, Montreal 01, QC, Montreal 03, QC, Montreal 08, QC, Montreal 02, QC, Montreal 07, QC, Montreal 06, QC.
CompletedScheduled Server Maintenance
Started: 2022-08-09 02:00:00.000Z (UTC). Completed/resolved: 2022-08-09 03:22:09.480Z (UTC).
Affected services: Dallas 2, TX.
CompletedScheduled Server Maintenance
Started: 2022-08-04 02:00:00.000Z (UTC). Completed/resolved: 2022-08-04 02:00:01.000Z (UTC).
Affected services: Dallas 1, TX.
CompletedWiki page maintenance
Started: 2022-07-29 04:00:00.000Z (UTC). Completed/resolved: 2022-07-29 05:48:30.770Z (UTC).
Affected services: Main Website.
ResolvedServer unreachable after maintenance.
Started: 2022-07-26 03:48:45.750Z (UTC). Completed/resolved: 2022-07-26 05:57:42.429Z (UTC).
Affected services: Paris 1, FR.
CompletedScheduled Server Maintenance
Started: 2022-07-25 23:00:00.000Z (UTC). Completed/resolved: 2022-07-26 02:00:00.000Z (UTC).
Affected services: Paris 1, FR.
CompletedScheduled Customer Portal Maintenance
Started: 2022-07-22 05:00:00.000Z (UTC). Completed/resolved: 2022-07-22 06:00:00.000Z (UTC).
Affected services: REST API, Customer Portal.
ResolvedTOR-1 Unreachable
Started: 2022-07-09 17:16:12.225Z (UTC). Completed/resolved: 2022-07-09 20:18:58.110Z (UTC).
Affected services: Toronto 01, ON.
CompletedScheduled Server Maintenance
Started: 2022-06-22 07:00:00.000Z (UTC). Completed/resolved: 2022-06-22 09:00:00.000Z (UTC).
Affected services: Los Angeles 2, CA.
CompletedScheduled Server Maintenance
Started: 2022-06-21 09:00:00.000Z (UTC). Completed/resolved: 2022-06-21 11:00:00.000Z (UTC).
Affected services: Los Angeles 1, CA.
ResolvedLos Angeles 2 Server
Started: 2022-06-20 21:24:19.157Z (UTC). Completed/resolved: 2022-06-21 03:15:09.833Z (UTC).
Affected services: Los Angeles 2, CA.
ResolvedLos Angeles 1 Server
Started: 2022-06-20 16:25:15.661Z (UTC). Completed/resolved: 2022-06-21 03:14:09.035Z (UTC).
Affected services: Los Angeles 1, CA.
CompletedAtlanta2 Scheduled Maintenance
Started: 2022-05-21 02:15:00.000Z (UTC). Completed/resolved: 2022-05-21 04:15:56.409Z (UTC).
Affected services: Atlanta 2, GA.
ResolvedVancouver 2, BC Server
Started: 2022-05-19 06:46:09.303Z (UTC). Completed/resolved: 2022-05-19 09:31:02.473Z (UTC).
Affected services: Vancouver 2, BC.
ResolvedVancouver 3, BC Server
Started: 2022-05-19 06:45:12.431Z (UTC). Completed/resolved: 2022-05-19 09:30:05.972Z (UTC).
Affected services: Vancouver 3, BC.
ResolvedVancouver 1, BC Server
Started: 2022-05-19 06:43:13.327Z (UTC). Completed/resolved: 2022-05-19 09:33:05.562Z (UTC).
Affected services: Vancouver 1, BC.
ResolvedAtlanta 2, GA Server
Started: 2022-05-18 14:58:09.326Z (UTC). Completed/resolved: 2022-05-18 15:03:12.303Z (UTC).
Affected services: Atlanta 2, GA.
ResolvedAtlanta 2, GA Server
Started: 2022-05-18 09:38:21.360Z (UTC). Completed/resolved: 2022-05-18 09:43:12.413Z (UTC).
ResolvedAtlanta 2, GA Server
Started: 2022-05-18 07:23:09.414Z (UTC). Completed/resolved: 2022-05-18 07:28:12.459Z (UTC).
ResolvedAtlanta 2, GA Server
Started: 2022-05-18 05:28:08.756Z (UTC). Completed/resolved: 2022-05-18 05:33:12.540Z (UTC).
ResolvedAtlanta 2, GA Server
Started: 2022-05-18 05:03:12.432Z (UTC). Completed/resolved: 2022-05-18 05:08:12.433Z (UTC).
ResolvedAtlanta 2, GA Server
Started: 2022-05-17 15:23:11.009Z (UTC). Completed/resolved: 2022-05-17 15:28:13.101Z (UTC).
ResolvedAtlanta 2, GA Server
Started: 2022-05-17 07:21:05.259Z (UTC). Completed/resolved: 2022-05-17 07:26:08.231Z (UTC).
ResolvedAtlanta 2, GA Server
Started: 2022-05-17 05:26:05.807Z (UTC). Completed/resolved: 2022-05-17 05:31:07.709Z (UTC).
ResolvedAtlanta 2, GA Server
Started: 2022-05-16 22:39:56.205Z (UTC). Completed/resolved: 2022-05-16 22:45:00.169Z (UTC).
ResolvedAtlanta 2, GA Server
Started: 2022-05-16 16:57:51.437Z (UTC). Completed/resolved: 2022-05-16 17:03:03.998Z (UTC).
ResolvedAtlanta 2, GA Server
Started: 2022-05-16 15:12:50.766Z (UTC). Completed/resolved: 2022-05-16 15:17:54.738Z (UTC).
ResolvedAtlanta 2, GA Server
Started: 2022-05-16 14:47:51.406Z (UTC). Completed/resolved: 2022-05-16 14:52:54.316Z (UTC).
ResolvedAtlanta 2, GA Server
Started: 2022-05-16 12:27:50.524Z (UTC). Completed/resolved: 2022-05-16 12:32:54.544Z (UTC).
ResolvedAmsterdam POP affectation
Started: 2022-05-16 10:16:50.298Z (UTC). Completed/resolved: 2022-05-16 10:36:38.548Z (UTC).
ResolvedAtlanta 2, GA Server
Started: 2022-05-14 17:50:15.754Z (UTC). Completed/resolved: 2022-05-14 17:55:18.653Z (UTC).
ResolvedVancouver 3, BC Server
Started: 2022-05-14 11:28:54.073Z (UTC). Completed/resolved: 2022-05-14 11:33:47.209Z (UTC).
ResolvedVancouver 1, BC Server
Started: 2022-05-14 11:28:36.084Z (UTC). Completed/resolved: 2022-05-14 11:33:29.208Z (UTC).
ResolvedVancouver 2, BC Server
Started: 2022-05-14 11:28:10.808Z (UTC). Completed/resolved: 2022-05-14 11:33:14.774Z (UTC).
ResolvedVancouver 3, BC Server
Started: 2022-05-14 11:12:31.887Z (UTC). Completed/resolved: 2022-05-14 11:17:35.999Z (UTC).
ResolvedVancouver 2, BC Server
Started: 2022-05-14 11:12:10.329Z (UTC). Completed/resolved: 2022-05-14 11:17:14.442Z (UTC).
ResolvedLos Angeles 3, CA Server
Started: 2022-05-13 22:43:04.216Z (UTC). Completed/resolved: 2022-05-13 22:48:08.064Z (UTC).
ResolvedAtlanta 3, GA Server
Started: 2022-05-13 04:36:23.586Z (UTC). Completed/resolved: 2022-05-13 04:41:16.505Z (UTC).
ResolvedNew York 8, NY Server
Started: 2022-05-13 04:15:25.955Z (UTC). Completed/resolved: 2022-05-13 04:20:18.925Z (UTC).
ResolvedAtlanta 3, GA Server
Started: 2022-05-13 03:45:18.307Z (UTC). Completed/resolved: 2022-05-13 04:25:11.360Z (UTC).
ResolvedAtlanta 2, GA Server
Started: 2022-05-13 03:43:54.069Z (UTC). Completed/resolved: 2022-05-13 04:23:47.126Z (UTC).
ResolvedAtlanta 1, GA Server
Started: 2022-05-13 03:42:02.853Z (UTC). Completed/resolved: 2022-05-13 04:26:55.907Z (UTC).
ResolvedAtlanta 3, GA Server
Started: 2022-05-12 00:40:18.400Z (UTC). Completed/resolved: 2022-05-12 00:45:11.302Z (UTC).
ResolvedCustomer Portal
Started: 2022-05-09 18:08:58.391Z (UTC). Completed/resolved: 2022-05-09 18:37:15.666Z (UTC).
ResolvedAtlanta 3, GA Server
Started: 2022-05-07 17:40:18.216Z (UTC). Completed/resolved: 2022-05-07 17:50:11.252Z (UTC).
ResolvedAtlanta 1, GA Server
Started: 2022-05-07 17:39:52.258Z (UTC). Completed/resolved: 2022-05-07 17:49:45.337Z (UTC).
ResolvedAtlanta 2, GA Server
Started: 2022-05-07 17:36:38.343Z (UTC). Completed/resolved: 2022-05-07 17:51:31.379Z (UTC).
ResolvedAtlanta 2, GA Server
Started: 2022-05-07 02:51:40.067Z (UTC). Completed/resolved: 2022-05-07 03:36:33.151Z (UTC).
ResolvedAtlanta 3, GA Server
Started: 2022-05-07 02:50:14.973Z (UTC). Completed/resolved: 2022-05-07 03:40:08.047Z (UTC).
ResolvedAtlanta 1, GA Server
Started: 2022-05-07 02:49:53.036Z (UTC). Completed/resolved: 2022-05-07 03:39:45.983Z (UTC).
ResolvedAtlanta 2, GA Server
Started: 2022-05-05 20:36:40.103Z (UTC). Completed/resolved: 2022-05-05 21:06:33.208Z (UTC).
ResolvedAtlanta 1, GA Server
Started: 2022-05-05 20:34:53.777Z (UTC). Completed/resolved: 2022-05-05 21:04:46.861Z (UTC).
ResolvedAtlanta 3, GA Server
Started: 2022-05-05 20:34:03.676Z (UTC). Completed/resolved: 2022-05-05 21:03:56.853Z (UTC).
ResolvedAmsterdam 1, NL Server
Started: 2022-05-03 16:34:12.160Z (UTC). Completed/resolved: 2022-05-03 16:39:05.352Z (UTC).
ResolvedInbound and Outbound calls in Quebec Province
Started: 2022-04-22 15:43:22.438Z (UTC). Completed/resolved: 2022-04-22 18:02:41.859Z (UTC).
Affected services: Inbound Calls, Outbound Calls.
ResolvedDenver 2, CO Server
Started: 2022-04-18 15:17:10.908Z (UTC). Completed/resolved: 2022-04-18 15:22:03.727Z (UTC).
Affected services: Denver 2, CO.
ResolvedAtlanta 1, GA Server
Started: 2022-04-03 21:11:21.226Z (UTC). Completed/resolved: 2022-04-03 21:16:14.154Z (UTC).
Affected services: Atlanta 1, GA.
ResolvedAtlanta 2, GA Server
Started: 2022-03-30 13:21:09.709Z (UTC). Completed/resolved: 2022-03-30 14:01:02.782Z (UTC).
Affected services: Atlanta 2, GA.
ResolvedAtlanta 3, GA Server
Started: 2022-03-30 13:20:18.394Z (UTC). Completed/resolved: 2022-03-30 14:00:11.511Z (UTC).
Affected services: Atlanta 3, GA.
ResolvedAtlanta 1, GA Server
Started: 2022-03-30 13:19:06.127Z (UTC). Completed/resolved: 2022-03-30 13:58:59.229Z (UTC).
Affected services: Atlanta 1, GA.
ResolvedToronto 09, ON Server
Started: 2022-03-30 03:26:08.988Z (UTC). Completed/resolved: 2022-03-30 03:31:02.005Z (UTC).
Affected services: Toronto 09, ON.
ResolvedToronto 05, ON Server
Started: 2022-03-30 03:25:37.236Z (UTC). Completed/resolved: 2022-03-30 03:30:30.291Z (UTC).
Affected services: Toronto 05, ON.
ResolvedToronto 06, ON Server
Started: 2022-03-30 03:24:47.224Z (UTC). Completed/resolved: 2022-03-30 03:29:40.162Z (UTC).
ResolvedToronto 08, ON Server
Started: 2022-03-30 03:24:31.765Z (UTC). Completed/resolved: 2022-03-30 03:29:24.806Z (UTC).
ResolvedToronto 07, ON Server
Started: 2022-03-30 03:24:31.074Z (UTC). Completed/resolved: 2022-03-30 03:29:23.845Z (UTC).
ResolvedInbound Calls to Quebec Numbers
Started: 2022-03-28 19:52:46.670Z (UTC). Completed/resolved: 2022-03-29 01:14:34.118Z (UTC).
ResolvedDenver 2, CO Server
Started: 2022-03-17 09:44:52.853Z (UTC). Completed/resolved: 2022-03-17 09:54:45.675Z (UTC).
ResolvedAtlanta 2, GA Server
Started: 2022-03-12 18:06:43.210Z (UTC). Completed/resolved: 2022-03-13 00:46:42.087Z (UTC).
ResolvedNew York 8, NY Server
Started: 2022-03-12 18:05:46.131Z (UTC). Completed/resolved: 2022-03-13 00:47:06.183Z (UTC).
ResolvedNew York 7, NY Server
Started: 2022-03-12 18:04:46.901Z (UTC). Completed/resolved: 2022-03-13 00:44:56.857Z (UTC).
CompletedMontreal servers scheduled maintenance.
Started: 2022-03-12 15:00:00.000Z (UTC). Completed/resolved: 2022-03-12 16:00:00.000Z (UTC).
ResolvedOutbound Calls to Canada
Started: 2022-03-10 17:11:40.079Z (UTC). Completed/resolved: 2022-03-10 21:21:08.212Z (UTC).
CompletedScheduled Network Maintenance
Started: 2022-03-10 02:00:00.000Z (UTC). Completed/resolved: 2022-03-10 03:04:20.108Z (UTC).
CompletedScheduled Network Maintenance
Started: 2022-03-08 01:00:00.000Z (UTC). Completed/resolved: 2022-03-08 01:56:17.365Z (UTC).
ResolvedToronto 04, ON Server
Started: 2022-03-06 14:25:48.593Z (UTC). Completed/resolved: 2022-03-06 14:30:41.634Z (UTC).
ResolvedToronto 04, ON Server
Started: 2022-03-06 14:15:44.546Z (UTC). Completed/resolved: 2022-03-06 14:20:37.578Z (UTC).
ResolvedToronto 10, ON Server
Started: 2022-03-06 14:15:03.094Z (UTC). Completed/resolved: 2022-03-06 14:29:56.040Z (UTC).
ResolvedLive Chat Service
Started: 2022-02-25 15:17:06.072Z (UTC). Completed/resolved: 2022-02-25 17:27:49.884Z (UTC).
Affected services: Online Chat.
ResolvedNew York 8, NY Server
Started: 2022-02-25 04:07:25.551Z (UTC). Completed/resolved: 2022-02-25 04:12:18.331Z (UTC).
Affected services: New York 8, NY.
ResolvedNew York 5, NY Server
Started: 2022-02-25 03:19:04.943Z (UTC). Completed/resolved: 2022-02-25 03:23:57.995Z (UTC).
Affected services: New York 5, NY.
ResolvedNetwork Issue
Started: 2022-02-24 21:48:37.165Z (UTC). Completed/resolved: 2022-02-25 01:29:29.735Z (UTC).
Affected services: Inbound Calls, Outbound Calls.
ResolvedSeattle 2, WA Server
Started: 2022-02-24 13:00:45.613Z (UTC). Completed/resolved: 2022-02-24 13:05:49.303Z (UTC).
Affected services: Seattle 2, WA.
ResolvedNew York 3, NY Server
Started: 2022-02-19 18:05:26.406Z (UTC). Completed/resolved: 2022-02-19 18:10:19.328Z (UTC).
ResolvedVancouver 3, BC Server
Started: 2022-02-17 22:57:09.161Z (UTC). Completed/resolved: 2022-02-17 23:17:20.903Z (UTC).
ResolvedVancouver 1, BC Server
Started: 2022-02-17 22:49:22.866Z (UTC). Completed/resolved: 2022-02-17 23:14:44.735Z (UTC).
ResolvedVancouver 2, BC Server
Started: 2022-02-17 22:46:41.152Z (UTC). Completed/resolved: 2022-02-17 23:17:01.585Z (UTC).
ResolvedVancouver 1, BC Server
Started: 2022-02-17 20:58:04.061Z (UTC). Completed/resolved: 2022-02-17 21:13:16.419Z (UTC).
ResolvedVancouver 3, BC Server
Started: 2022-02-17 20:50:15.014Z (UTC). Completed/resolved: 2022-02-17 20:55:19.098Z (UTC).
ResolvedVancouver 2, BC Server
Started: 2022-02-17 20:48:06.851Z (UTC). Completed/resolved: 2022-02-17 21:13:21.304Z (UTC).
ResolvedVancouver 3, BC Server
Started: 2022-02-17 19:48:14.140Z (UTC). Completed/resolved: 2022-02-17 20:13:28.457Z (UTC).
ResolvedVancouver 1, BC Server
Started: 2022-02-17 19:45:54.303Z (UTC). Completed/resolved: 2022-02-17 20:16:14.447Z (UTC).
ResolvedVancouver 2, BC Server
Started: 2022-02-17 19:44:19.959Z (UTC). Completed/resolved: 2022-02-17 20:14:34.400Z (UTC).
ResolvedAmsterdam 1, NL Server
Started: 2022-02-16 17:48:00.699Z (UTC). Completed/resolved: 2022-02-16 17:52:59.575Z (UTC).
ResolvedMontreal 04, QC Server
Started: 2022-02-15 21:43:18.806Z (UTC). Completed/resolved: 2022-02-15 22:18:27.250Z (UTC).
ResolvedMontreal 08, QC Server
Started: 2022-02-15 17:59:02.004Z (UTC). Completed/resolved: 2022-02-15 19:54:10.734Z (UTC).
ResolvedMontreal 02, QC Server
Started: 2022-02-15 15:58:33.330Z (UTC). Completed/resolved: 2022-02-15 19:58:41.406Z (UTC).
ResolvedMontreal 04, QC Server
Started: 2022-02-15 15:14:26.572Z (UTC). Completed/resolved: 2022-02-15 19:54:56.356Z (UTC).
ResolvedMontreal 09, QC Server
Started: 2022-02-15 15:03:44.315Z (UTC). Completed/resolved: 2022-02-15 19:54:03.127Z (UTC).
CompletedMontreal10 maintenance
Started: 2022-02-14 06:00:00.000Z (UTC). Completed/resolved: 2022-02-14 06:48:17.908Z (UTC).
ResolvedMontreal 10, QC Server
Started: 2022-02-14 05:02:39.711Z (UTC). Completed/resolved: 2022-02-14 05:17:27.606Z (UTC).
ResolvedLos Angeles 3, CA Server
Started: 2022-02-10 06:15:28.185Z (UTC). Completed/resolved: 2022-02-10 06:20:20.823Z (UTC).
ResolvedLos Angeles 4, CA Server
Started: 2022-02-10 06:15:19.102Z (UTC). Completed/resolved: 2022-02-10 06:20:11.418Z (UTC).
CompletedLos Angeles 2 - Scheduled maintenance
Started: 2022-02-03 12:30:00.000Z (UTC). Completed/resolved: 2022-02-03 14:21:12.118Z (UTC).
ResolvedVancouver 2, BC Server
Started: 2022-01-28 22:45:58.820Z (UTC). Completed/resolved: 2022-01-28 23:00:21.145Z (UTC).
Affected services: Vancouver 2, BC.
ResolvedVancouver 3, BC Server
Started: 2022-01-28 22:41:37.025Z (UTC). Completed/resolved: 2022-01-28 22:56:29.997Z (UTC).
Affected services: Vancouver 3, BC.
ResolvedVancouver 3, BC Server
Started: 2022-01-28 21:11:36.977Z (UTC). Completed/resolved: 2022-01-28 21:46:30.110Z (UTC).
Affected services: Vancouver 3, BC.
ResolvedVancouver 2, BC Server
Started: 2022-01-28 21:10:36.993Z (UTC). Completed/resolved: 2022-01-28 21:45:29.487Z (UTC).
Affected services: Vancouver 2, BC.
ResolvedToronto 09, ON Server
Started: 2022-01-27 05:48:48.595Z (UTC). Completed/resolved: 2022-01-27 05:58:41.636Z (UTC).
Affected services: Toronto 09, ON.
ResolvedServers Toronto 5, 6, 7, 8, 9
Started: 2022-01-26 21:46:22.461Z (UTC). Completed/resolved: 2022-01-28 19:27:29.535Z (UTC).
ResolvedToronto 05, ON Server
Started: 2022-01-26 10:26:53.547Z (UTC). Completed/resolved: 2022-01-26 10:31:31.233Z (UTC).
ResolvedToronto 08, ON Server
Started: 2022-01-26 10:26:53.546Z (UTC). Completed/resolved: 2022-01-26 10:31:16.377Z (UTC).
ResolvedLos Angeles 3, CA Server
Started: 2022-01-24 16:46:50.827Z (UTC). Completed/resolved: 2022-01-24 16:51:13.532Z (UTC).
ResolvedLos Angeles 4, CA Server
Started: 2022-01-24 16:45:05.163Z (UTC). Completed/resolved: 2022-01-24 16:50:10.052Z (UTC).
ResolvedMontreal 09, QC Server
Started: 2022-01-21 11:41:35.603Z (UTC). Completed/resolved: 2022-01-21 11:46:34.534Z (UTC).
ResolvedAmsterdam 1, NL Server
Started: 2022-01-19 17:49:25.574Z (UTC). Completed/resolved: 2022-01-19 17:54:18.468Z (UTC).
ResolvedAtlanta 2, GA Server
Started: 2022-01-17 20:21:20.991Z (UTC). Completed/resolved: 2022-01-17 20:26:20.995Z (UTC).
ResolvedToronto 08, ON Server
Started: 2022-01-17 04:11:06.026Z (UTC). Completed/resolved: 2022-01-17 04:31:13.027Z (UTC).
ResolvedLos Angeles 1, CA Server
Started: 2022-01-14 01:54:33.976Z (UTC). Completed/resolved: 2022-01-14 02:24:27.174Z (UTC).
ResolvedAmsterdam 1, NL Server
Started: 2022-01-10 21:12:15.182Z (UTC). Completed/resolved: 2022-01-10 21:27:08.321Z (UTC).
ResolvedToronto 06, ON Server
Started: 2022-01-09 06:31:07.270Z (UTC). Completed/resolved: 2022-01-09 06:40:52.172Z (UTC).
ResolvedToronto 07, ON Server
Started: 2022-01-09 06:30:55.084Z (UTC). Completed/resolved: 2022-01-09 06:40:49.425Z (UTC).
ResolvedToronto 09, ON Server
Started: 2022-01-09 06:29:52.319Z (UTC). Completed/resolved: 2022-01-09 06:39:45.359Z (UTC).
ResolvedToronto 08, ON Server
Started: 2022-01-09 06:29:21.679Z (UTC). Completed/resolved: 2022-01-09 06:39:13.616Z (UTC).
ResolvedToronto 05, ON Server
Started: 2022-01-09 06:29:09.454Z (UTC). Completed/resolved: 2022-01-09 06:39:02.221Z (UTC).
ResolvedAmsterdam 1, NL Server
Started: 2022-01-07 19:07:15.179Z (UTC). Completed/resolved: 2022-01-07 20:42:08.555Z (UTC).
CompletedSMPP and SMS to SIP services maintenance
Started: 2022-01-07 05:30:00.000Z (UTC). Completed/resolved: 2022-01-07 14:56:39.830Z (UTC).
ResolvedAmsterdam 1, NL Server
Started: 2022-01-07 01:27:15.008Z (UTC). Completed/resolved: 2022-01-07 01:37:08.143Z (UTC).
ResolvedAutomatic Billing
Started: 2022-01-06 18:07:29.702Z (UTC). Completed/resolved: 2022-01-06 19:12:38.659Z (UTC).
ResolvedAmsterdam POP affectation
Started: 2022-01-06 14:51:35.654Z (UTC). Completed/resolved: 2022-01-06 22:05:45.255Z (UTC).
ResolvedAmsterdam 1, NL Server
Started: 2022-01-06 14:22:14.892Z (UTC). Completed/resolved: 2022-01-06 14:27:12.721Z (UTC).
ResolvedSydney 1, AU Server
Started: 2021-12-27 19:08:36.856Z (UTC). Completed/resolved: 2021-12-27 19:23:36.455Z (UTC).
Affected services: Sydney 1, AU.
ResolvedLondon 1, UK Server
Started: 2021-12-27 18:44:56.818Z (UTC). Completed/resolved: 2021-12-27 19:05:01.481Z (UTC).
Affected services: London 1, UK.
ResolvedSydney 1, AU Server
Started: 2021-12-27 07:27:51.517Z (UTC). Completed/resolved: 2021-12-27 07:47:55.491Z (UTC).
Affected services: Sydney 1, AU.
ResolvedLondon 1, UK Server
Started: 2021-12-27 06:16:27.447Z (UTC). Completed/resolved: 2021-12-27 06:31:31.317Z (UTC).
Affected services: London 1, UK.
ResolvedSydney 1, AU Server
Started: 2021-12-27 03:59:36.963Z (UTC). Completed/resolved: 2021-12-27 04:19:35.516Z (UTC).
Affected services: Sydney 1, AU.
ResolvedAmsterdam 1, NL Server
Started: 2021-12-27 03:11:59.827Z (UTC). Completed/resolved: 2021-12-27 03:32:06.681Z (UTC).
ResolvedLondon 1, UK Server
Started: 2021-12-27 01:23:03.262Z (UTC). Completed/resolved: 2021-12-27 01:38:07.252Z (UTC).
ResolvedLondon 1, UK Server
Started: 2021-12-27 00:14:40.612Z (UTC). Completed/resolved: 2021-12-27 00:29:44.021Z (UTC).
ResolvedSydney 1, AU Server
Started: 2021-12-26 23:54:26.933Z (UTC). Completed/resolved: 2021-12-27 00:09:31.392Z (UTC).
ResolvedAmsterdam 1, NL Server
Started: 2021-12-26 19:48:35.724Z (UTC). Completed/resolved: 2021-12-26 20:03:40.686Z (UTC).
ResolvedSydney 1, AU Server
Started: 2021-12-26 16:21:03.824Z (UTC). Completed/resolved: 2021-12-26 16:41:07.820Z (UTC).
ResolvedAmsterdam 1, NL Server
Started: 2021-12-26 15:15:11.513Z (UTC). Completed/resolved: 2021-12-26 15:30:14.947Z (UTC).
ResolvedLondon 1, UK Server
Started: 2021-12-26 11:21:08.645Z (UTC). Completed/resolved: 2021-12-26 11:41:14.134Z (UTC).
ResolvedLondon 1, UK Server
Started: 2021-12-25 23:32:31.414Z (UTC). Completed/resolved: 2021-12-25 23:47:34.624Z (UTC).
ResolvedLondon 1, UK Server
Started: 2021-12-25 18:38:54.802Z (UTC). Completed/resolved: 2021-12-25 18:53:58.925Z (UTC).
ResolvedLondon 1, UK Server
Started: 2021-12-24 22:30:31.106Z (UTC). Completed/resolved: 2021-12-24 22:45:35.198Z (UTC).
ResolvedLondon 1, UK Server
Started: 2021-12-24 19:57:02.147Z (UTC). Completed/resolved: 2021-12-24 20:12:06.099Z (UTC).
ResolvedAmsterdam 1, NL Server
Started: 2021-12-24 19:52:01.149Z (UTC). Completed/resolved: 2021-12-24 20:36:54.907Z (UTC).
ResolvedLondon 1, UK Server
Started: 2021-12-24 18:48:37.035Z (UTC). Completed/resolved: 2021-12-24 18:58:42.635Z (UTC).
ResolvedAmsterdam 1, NL Server
Started: 2021-12-24 18:42:03.374Z (UTC). Completed/resolved: 2021-12-24 19:06:54.962Z (UTC).
CompletedScheduled maintenance - Denver 2
Started: 2021-12-24 05:00:00.000Z (UTC). Completed/resolved: 2021-12-24 05:17:47.602Z (UTC).
ResolvedLondon 1, UK Server
Started: 2021-12-23 10:50:13.207Z (UTC). Completed/resolved: 2021-12-23 11:00:16.978Z (UTC).
ResolvedMontreal 02, QC Server
Started: 2021-12-23 01:16:42.625Z (UTC). Completed/resolved: 2021-12-23 01:21:33.938Z (UTC).
ResolvedMontreal 05, QC Server
Started: 2021-12-23 01:16:37.097Z (UTC). Completed/resolved: 2021-12-23 01:21:29.374Z (UTC).
ResolvedMontreal 03, QC Server
Started: 2021-12-23 01:15:52.458Z (UTC). Completed/resolved: 2021-12-23 01:20:44.506Z (UTC).
ResolvedSydney 1, AU Server
Started: 2021-12-22 09:02:53.058Z (UTC). Completed/resolved: 2021-12-22 09:09:28.206Z (UTC).
CompletedAtlanta 3 Scheduled maintenance
Started: 2021-12-22 05:00:00.000Z (UTC). Completed/resolved: 2021-12-22 06:21:34.947Z (UTC).
ResolvedAtlanta 3, GA Server
Started: 2021-12-22 04:45:52.652Z (UTC). Completed/resolved: 2021-12-22 04:50:52.007Z (UTC).
ResolvedCustomer Portal
Started: 2021-12-22 02:52:51.921Z (UTC). Completed/resolved: 2021-12-22 03:04:04.306Z (UTC).
ResolvedMain Website
Started: 2021-12-22 02:52:50.243Z (UTC). Completed/resolved: 2021-12-22 03:04:02.668Z (UTC).
ResolvedSydney 1, AU Server
Started: 2021-12-21 07:31:48.385Z (UTC). Completed/resolved: 2021-12-21 07:46:53.225Z (UTC).
ResolvedAmsterdam 1, NL Server
Started: 2021-12-21 07:26:58.580Z (UTC). Completed/resolved: 2021-12-21 08:01:52.162Z (UTC).
ResolvedCustomer Portal
Started: 2021-12-21 00:56:30.951Z (UTC). Completed/resolved: 2021-12-21 01:01:36.066Z (UTC).
ResolvedMain Website
Started: 2021-12-21 00:56:29.697Z (UTC). Completed/resolved: 2021-12-21 01:01:33.005Z (UTC).
ResolvedAmsterdam 1, NL Server
Started: 2021-12-20 23:54:43.758Z (UTC). Completed/resolved: 2021-12-21 00:24:37.376Z (UTC).
ResolvedREST API
Started: 2021-12-20 19:54:19.399Z (UTC). Completed/resolved: 2021-12-20 20:14:19.401Z (UTC).
ResolvedSidney 1, AU Server
Started: 2021-12-20 18:36:20.683Z (UTC). Completed/resolved: 2021-12-20 18:56:19.192Z (UTC).
ResolvedInbound Calls
Started: 2021-12-16 16:03:15.225Z (UTC). Completed/resolved: 2021-12-16 22:26:23.773Z (UTC).
CompletedScheduled maintenance
Started: 2021-12-10 04:00:00.000Z (UTC). Completed/resolved: 2021-12-10 06:08:54.797Z (UTC).
ResolvedNumber Ordering
Started: 2021-12-09 16:40:40.504Z (UTC). Completed/resolved: 2021-12-09 19:05:46.981Z (UTC).