Status, news and changelog
Added branded service status, searchable announcement history and release notes, with links in the top navigation and footer.
Release notes
Changelog
A dated record of improvements to 37D Connect and the underlying communications platform.
37D Connect changes
Expanded service settings guides
Added detailed explanations of configuration options across the service guides.
Customer education and support
Expanded feature pages with setup guidance, usage considerations and support contact information.
Platform technical changes
These dates belong to the upstream platform release log. They do not mean every feature is activated in your 37D account. The available public technical feed reaches February 2024; earlier feature announcements are in the news archive.
Messaging API delivery outcomes
Message retrieval APIs now include delivery outcomes, including success and failure information.
Subaccount dialing modes
Subaccounts can be configured for North American or international E.164 dialing formats.
US number ordering correction
The platform corrected an issue in the US phone-number ordering process.
Automatic card top-up processing
Upstream card top-up parameters were revised. 37D customer billing uses PayPal.
Subaccount dialing modes
North American and E.164 dialing configuration became available per subaccount.
Subaccount dialing modes
Per-subaccount dialing configuration was expanded.
Network server performance
Changes to the network servers aimed to improve performance and efficiency.
E.164 messaging API numbers
SMS and MMS APIs gained support for E.164 number formatting.
Network performance improvements
Platform points of presence received performance updates.
US number search improvements
The US telephone-number search process was improved.
Singapore billing increments
Singapore destinations were added to billing in 60-second increments. Confirm current rates before calling.
Backend request handling
Captcha request handling and firewall settings were adjusted in the platform backend.
Toll-free and vanity number ordering
The number-acquisition process was revised for toll-free and vanity numbers.
Hostname-based access restrictions
The IP restriction setting gained support for fully qualified domain names.
US messaging correction
A platform fix addressed SMS and MMS delivery for US phone numbers.
IVR interface improvements
The digital receptionist interface was revised to simplify navigation.
Voicemail transcription processing
Transcription processing was updated to improve quality and efficiency.
Legacy device certificate updates
Compatibility handling was adjusted for certificate updates on older SPA devices.
India billing increments
India destinations moved to 60-second billing increments. Confirm current rates before calling.
Voicemail prepend correction
A correction restored the voicemail message-prepend menu option.
Customer call-history permissions
Resellers gained a control to enable or disable customer access to call detail records.
Customer portal performance
The white-label customer portal received speed and efficiency improvements.
Message center refresh
The message center gained automatic refreshes at five-second intervals.
New message response indicators
The message center gained indicators for incoming message responses.
US non-contiguous destinations
New platform accounts could dial Alaska, Hawaii and Puerto Rico without enabling international calling. Existing accounts kept their settings.