Keep conversations moving
Welcome callers and answer common questions about your hours, services and locations using the information you provide.
Why it helpsGive routine enquiries a useful response, including outside office hours.
Platform updates · October 2026
One direction. A simpler experience.
We are streamlining and updating our versions and portals toward one main system. Existing reseller and wholesaler portals will remain functional during the transition. We will share changes and migration guidance here as the work progresses.
AI for your next offering: We are adding AI receptionist capabilities that resellers can market and sell, with business-specific greetings, information and call routing. Availability and pricing will be confirmed before activation.
Explore reseller opportunities →37D Communications
Streamlining
communications.
Bring your calls, messages, fax and AI receptionist together in one simpler experience. 37D Connect helps people, businesses and partners stay connected with less complexity.
Personal service. Flexible calling. One place to manage it.
Meet 37D Connect
Your next call,
already covered.
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37D AI ReceptionistWelcome callers. Answer questions. Route calls.
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Voice & call managementRoute the right call to the right place.
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Text & picture messagingKeep the conversation moving.
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Virtual faxSend and receive without a fax machine.
Meet 37D AI Receptionist
Be there when customers call.
Give incoming callers a conversational first point of contact, shaped around your business information and the way your team works.
Capture the opportunity
Collect caller details and understand what they need before passing the conversation to your team.
Why it helpsHelp your team prioritize enquiries and follow up with the right context.
Bring in the right person
Configure destinations and handoff rules so the agent can transfer callers when a human conversation is needed.
Why it helpsLet AI handle the welcome while your people focus on the calls that need them.
Your voice. Your information. Your call flow.
Choose a greeting, tone and supported language—English, French or Spanish. We configure the agent around your approved business information, routing and escalation needs.
Offered as a managed service, subject to availability and pilot validation. Handles incoming calls. Pricing is confirmed before activation; scheduling and other integrations require separate setup.
Explore the service catalogue
More ways to stay connected.
Explore what each service does and how it can help. Start with the essentials and add the call flows, messaging and document tools your setup needs.
37D AI Receptionist
A managed AI voice agent for incoming calls, common questions, caller details and configured transfers.
Why it helpsStay responsive while giving your team more time for conversations that need a person.
Local & international numbers
Choose a number for the places you serve, subject to inventory and local requirements.
Why it helpsGive customers a familiar number to reach you, even when your team works elsewhere.
Toll-free numbers
Offer a toll-free contact number for customers in the United States and Canada.
Why it helpsMake your business easier to reach across a wider service area.
Keep your existing number
Transfer an eligible number after we check portability and the required documentation.
Why it helpsKeep the contact details your customers already know.
Internet-based calling
Make and receive calls using a compatible SIP desk phone, softphone or phone adapter.
Why it helpsChoose devices that fit your working habits rather than a single fixed setup.
Call forwarding
Send incoming calls to another number when you need a different destination.
Why it helpsStay reachable away from your usual phone.
Voicemail to email
Use a personal greeting and receive voicemail notifications or audio by email when configured.
Why it helpsFollow up on missed calls from your inbox.
Digital receptionist
Welcome callers with a recorded menu, such as sales, service or a specific extension.
Why it helpsHelp customers find the right team with fewer manual transfers.
Business hours & holidays
Use time conditions to choose different destinations for opening hours and after-hours calls.
Why it helpsGive callers the right response even when your office is closed.
Ring groups & call hunting
Ring multiple destinations together or try them in sequence.
Why it helpsShare incoming calls across your team and reduce missed opportunities.
Call queues & hold messages
Keep callers in a queue with configured greetings, music and messages while agents become available.
Why it helpsHandle busy periods with a more organized caller experience.
Conference bridges
Bring several participants into a shared telephone conference.
Why it helpsConnect colleagues and customers for a discussion without arranging an in-person meeting.
Call recording
Record configured calls for review, with appropriate notice and consent.
Why it helpsSupport training and follow-up with an audio record of the conversation.
Two-way SMS
Exchange text messages on eligible local or toll-free numbers in the U.S. and Canada.
Why it helpsOffer customers a convenient way to ask a quick question or coordinate a visit.
Picture messaging (MMS)
Send and receive supported multimedia messages on eligible local numbers.
Why it helpsShare a useful image or reference alongside a conversation.
Messaging workflows
Request a tailored integration for notifications, reminders or application-based messaging.
Why it helpsConnect communications with your existing processes. Integration scope and business messaging registration are confirmed separately.
Virtual fax
Use an eligible fax number to send, receive and organize documents online.
Why it helpsKeep fax capability without maintaining a physical fax machine.
Fax through email
Configure email-based fax delivery and receive incoming documents as attachments.
Why it helpsWork with fax documents in a familiar inbox, wherever you work.
Callback
Trigger a configured callback that connects you with your chosen destination.
Why it helpsUse your service from another phone. Both call legs may incur charges.
PIN-based calling access
Use configured DISA access to place calls through your account after authentication.
Why it helpsSupport calling-card-style access from an external phone. Prepaid vouchers require a separate system.
37D Connect portal
Review assigned numbers, call records, balance and the services enabled for your account.
Why it helpsKeep everyday account tasks in one customer portal.
Emergency calling
Request emergency calling activation for an eligible, verified service address.
Why it helpsPrepare your calling setup for its actual location. Service must be confirmed and activated before use.
Features depend on your number, location and account configuration. We confirm availability and pricing before activation.
Put the features to work
A setup for the way you communicate.
Home & personal calling
Keep an eligible home number, connect a compatible phone and use forwarding or voicemail when you are away.
A useful starting pointOne number, a calling device and a clear plan for missed calls.
Small businesses
Combine a business number, a welcome menu, opening hours and a ring group. Add messaging or fax where supported.
A useful starting pointSales and service choices during the day, voicemail after closing.
Remote & growing teams
Connect compatible softphones and desk phones across locations. Use shared call routing and conferences to coordinate your team.
A useful starting pointA shared contact number with destinations for each person or team.
A caller journey
Make every next step clear.
1. A customer calls
Your existing or new business number.
2. Your menu welcomes them
Sales, service or a chosen extension.
3. Your team answers
A ring group or queue handles the call.
4. Keep the follow-up moving
Voicemail after hours, or messaging on an eligible number.
For more specialized setups
Tell us what you want to connect.
Already have a PBX, need dedicated calling capacity, or want communications inside an existing application? Ask us about SIP connectivity, Virtual PRI, API integrations, Microsoft Teams connectivity and transcription.
These options need a separate compatibility, reseller availability and pricing review before we include them in your setup. Our dedicated 37D Connect mobile app is also planned.
Discuss your requirements →Made for your setup
From first number to full call flow.
01
Tell us what you need
Choose your services and share how you want to handle calls, messages and fax.
02
Build your connection
We confirm number availability, service requirements and pricing, then configure your account.
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Manage it with 37D Connect
Access your services and usage through your customer portal.
Already connected?
Your numbers, services and account are waiting in 37D Connect.
A few useful answers
Before you connect.
What can 37D AI Receptionist do?
It can greet incoming callers, respond using your business information, collect details and transfer calls to configured destinations. We offer it as a managed service and validate your call flow before activation. It does not initiate outbound calls. Customer editing tools, integrations and pricing are confirmed for your setup.
What do I need to make calls?
You need a stable internet connection, an activated calling account and a compatible SIP phone, softphone or adapter. We confirm the device and service configuration as part of setup.
What can affect the final price?
Your number type, call destinations, usage, selected services and applicable fees determine the cost. Number rental and usage can be separate charges. We provide the relevant USD rates before activation, with PayPal payments.
Can I keep my current number?
Number porting is available where supported. We check eligibility and requirements before arranging a transfer.
Do callback and calling-card services work?
Callback and PIN-based DISA calling access can be configured. Usage can include two call legs. A separate prepaid calling-card voucher platform requires additional setup.
How do payments work?
Accounts are billed in USD with PayPal payments. We confirm your service rates before activation.
Can I use an iPhone or Android phone?
Compatible SIP calling apps can connect to configured accounts. A dedicated 37D Connect mobile calling app is planned; it is not available for download yet.
Are all services available everywhere?
No. Number types, messaging, fax and emergency services have country and number restrictions. We verify the services available for your setup.